This is the latest available inspection report for this service, carried out on 25th January 2010.
it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
Annual service review
Name of Service: Leolyn Care Home The quality rating for this care home is: The rating was made on: two star good service 2 3 0 1 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Deborah Calveley Date of this annual service review: 2 2 1 2 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 63 Pevensey Road St Leonards On Sea East Sussex TN38 0LE 01424422063 01424457000 leolyn@new-meronden.co.uk Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Name of registered manager (if applicable) Mr Leslie Michael Beal Conditions of registration: Category(ies) : dementia old age, not falling within any other category physical disability Conditions of registration: New Century Care (Leolyn) Ltd Number of places (if applicable): Under 65 Over 65 7 0 34 0 34 0 The maximum number of service users to be accommodated is 34. The registered person may provide the following category/ies of service only: Care home with nursing - (N) to service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category (OP) Dementia (DE) - Maximum number of places 7 Physical disability (PD) Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service
Annual Service Review Page 2 of 6 A new registration certificate was issued. 2 3 0 1 2 0 0 9 Leolyn is a large detached property, situated in a residential area of St. Leonards-OnSea. It is owned by New Century Care Ltd. and provides 24 hour nursing and personal care for up to 34 residents aged 50 years or older. In november 2007, a dedicated Dementia Care Unit The Castle Wing for seven people was registered on the second floor, and includes lounge and dining facilities, activity area and communal bathrooms. All seven bedrooms have an ensuite facility. Leolyn is set out over four floors with both a chair lift and a passenger lift to provide access to all floors. Road parking enables easy access for visitors to the Home. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received or asked for since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they know what further improvements they need to make. The AQAA states that the home a provides a good standard of care in a pleasant, clean, homely atmosphere with caring and competent staff and promote choice at all times. Leolyn promotes an environment where care is looked at holistically and includes the input of family and friends. Each resident has a care plan and risk assessments which are regularly reviewed, providing sufficient information for the care team to implement good quality care to meet the residents needs. Residents are consulted on their care plans and contribute as much as practical on a daily basis. Quality assurance audits are regularly carried out. There is a comprehensive procedure for administration storage and disposal of medicines. All staff have access to training, professional research and literature. Annual Service Review Page 4 of 6 The proactive activity co-ordinators seek the views of the residents in order to promote a variety of daily activities: these plans are regularly reviewed and can be changed to meet individual needs. There is an open visiting policy where visitors are welcome any time and facilities are available for them to have a drink or a meal with their relative/friend. There has been a review of menus following a consultation process. The home encourage residents to maintain their independence in their every day life. The complaints procedure is widely distributed and available. Outcomes of complaints are managed in an effective and sensible manner. The organisation ensures that policies and procedures are regularly reviewed and updated. The rights of the residents are safeguarded through staff training, supervision and continuous quality monitoring audit processes. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 22 January 2011. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
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