Inspecting for better lives Random inspection report
Care homes for adults (18-65 years)
Name: Address: 106 Queens Road 106 Queens Road Littlestone New Romney Kent TN28 8ND one star adequate service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full assessment of the service. We call this a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed inspection. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Kim Rogers Date: 1 6 0 3 2 0 0 9 Information about the care home
Name of care home: Address: 106 Queens Road 106 Queens Road Littlestone New Romney Kent TN28 8ND 01797366620 Telephone number: Fax number: Email address: Provider web address: support@communitas.org.uk Name of registered provider(s): Type of registration: Number of places registered: Conditions of registration: Category(ies) : Evesleigh (East Sussex) Ltd care home 4 Number of places (if applicable): Under 65 Over 65 0 learning disability Conditions of registration: 4 The maximum number of service users who can be accommodated is 4. The registered person may provide the following category/ies of service only: Care home only - (PC) to service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Learning disability (LD). Date of last inspection Brief description of the care home 106 Queens Road is a detached property that offers care and support to a maximum of 4 service users who have learning disabilities. It is situated in the Littlestone area, with access to local shops and other amenities about 15 minutes walk away. The town of New Romney is accessible by foot (30 mins walk), by public bus service or by using the homes dedicated vehicle. The home is set in its own ground, with parking for several vehicles to the front and side of the home. It has a semi-secluded garden with patio space to the rear. Part of the garage is used for smoking and keeping recreation Care Homes for Adults (18-65 years)
Page 2 of 8 Brief description of the care home things. The home has 3 communal rooms, a lounge, conservatory and a dining room that joins the kitchen. One communal bathroom and two W.C. facilities are available. All bedrooms are single occupancy; one has full en-suite facilities. Previous inspection reports and more information about the service are available from the home. Care Homes for Adults (18-65 years) Page 3 of 8 What we found:
This service was dormant on the date we wrote this report. Dormant means that it is not providing a service to people. This is because it was open for business but had no customers or service users. We inspect services by using information from people who use the service. If there is no one using the service, we cannot do a full inspection and award a quality rating. So this home will remain at one star adequate. We will not assess the outstanding requirements as the service is dormant. Until people start using this service, we will follow our guidance on dormant services. This means we will do a random inspection every twelve months. You can read more about this in our guidance called How we manage dormant services, which is available on our web site www.csci.gsi.gov.uk What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 4 of 8 Are there any outstanding requirements from the last inspection? Yes R No £ Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action 1 6 15(2b) Care plans must include 30/05/2008 evidence of progress made in relation to goals agreed with residents. 15/05/2008 2 17 17(2) Sch (4) The home must ensure that para 13 residents receive a well balanced diet. 12(3) 3 22 The home must demonstrate 15/05/2008 that the views and opinions of residents are sought and that if they choose to complain their complaints must be taken seriously. The Symbol version of the complaints procedure must be user friendly. [This is a requirement of the previous inspection - timescale given 01/01/07]. 15/05/2008 4 22 22 5 37 9(2) The manager must submit an 15/05/2008 application for registration. In relation to quality assurance Residents and relevant people must receive feedback on the questionnaires carried out as 15/05/2008 6 39 24(2,3) Care Homes for Adults (18-65 years) Page 5 of 8 Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action part of the homes quality assurance system. Care Homes for Adults (18-65 years) Page 6 of 8 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report CSCI General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 or Textphone: or Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2009) Commission for Social Care Inspection (CSCI). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CSCI copyright, with the title and date of publication of the document specified. Care Homes for Adults (18-65 years) Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
