Care Home: 106 Queens Road

Similar services:

• Insight - Eastchurch
• Southfields
• Thorndene
• Magenta
• Seabourne House
• 33 St John`s Church Road
• Dovedale Court
• Lyncol House

What the care home does well At the time of writing this Report, 106 Queens Road is a `dormant` service. This means that there is no one living at the address. The Service is presently closed for business. The current quality rating for the Service was awarded at the time of the last Key Inspection. It is 1 star. This means that the Service was providing an adequate response to the needs of the people who were living there. We will only be able to review this quality rating when we have completed a Key Inspection. We usually inspect services by using information from people who live there. As there is no one using the Service, we cannot do Key Inspection at this time. What the care home could do better: Requirements that were identified at the previous Key Inspection will remain outstanding until we are satisfied that they have been met. We will expect them to have been met by the time the Service becomes active again. Or we will expect there to be a plan explaining how they will be met. The requirements in question are listed at the end of this Report. The Registered Provider has assured us that it will notify us before the Service is used to accommodate people who need residential support in the future. We will then consider the Registered Provider`s proposals. This will be done to ensure their compliance with the Regulations so that the people who move in are supported in ways that are right for them. Until people start using this service, we will follow our guidance on dormant services. This means we will do a Random Inspection every twelve months.You can read more about this in our guidance called `How we manage dormant services`. This is available on our web site at www.cqc.org.uk Random inspection report Care homes for adults (18-65 years) Name: Address: 106 Queens Road 106 Queens Road Littlestone New Romney Kent TN28 8ND one star adequate service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Mark Hemmings Date: 0 6 1 0 2 0 0 9 Information about the care home Name of care home: Address: 106 Queens Road 106 Queens Road Littlestone New Romney Kent TN28 8ND 01797366620 Telephone number: Fax number: Email address: Provider web address: support@communitas.org.uk Name of registered provider(s): Type of registration: Number of places registered: Conditions of registration: Category(ies) : Evesleigh (East Sussex) Ltd care home 4 Number of places (if applicable): Under 65 Over 65 0 learning disability Conditions of registration: 4 The maximum number of service users who can be accommodated is 4. The registered person may provide the following category/ies of service only: Care home only - (PC) to service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Learning disability (LD). Date of last inspection Brief description of the care home The current registration for the Service allows up to four younger adults who have a learning disability to make their home in 106 Queens Road. The premises are an ordinary house. It is within walking distance of Littlestone town centre where there are shops and public transport links. The house has got various lounges and bathrooms. Each person has their own bedroom. 1 6 0 3 2 0 0 9 Care Homes for Adults (18-65 years) Page 2 of 8 What we found: We looked at all the information that we have received, or asked for, since the previous Key Inspection, the previous Annual Service Review and the previous Random Inspection. The last Key Inspection was completed on 26 March 2008. The last Annual Service Review was completed on 28 December 2008. The last Random Inspection was completed on 16 March 2009. The information we used for the present Random Inspection includes the following: The Annual Quality Assurance Assessment that was sent to us by the Registered Provider. The AQAA is normally a self-assessment that focuses on how well outcomes are being met for people using a residential service. On this occasion, the Assessment has been used to inform us about the current closed status of the Service. The previous Key Inspection, the previous Annual Service Review and the previous Random Inspection. Relevant information from other organisations. What the care home does well: What they could do better: Requirements that were identified at the previous Key Inspection will remain outstanding until we are satisfied that they have been met. We will expect them to have been met by the time the Service becomes active again. Or we will expect there to be a plan explaining how they will be met. The requirements in question are listed at the end of this Report. The Registered Provider has assured us that it will notify us before the Service is used to accommodate people who need residential support in the future. We will then consider the Registered Providers proposals. This will be done to ensure their compliance with the Regulations so that the people who move in are supported in ways that are right for them. Until people start using this service, we will follow our guidance on dormant services. This means we will do a Random Inspection every twelve months. Care Homes for Adults (18-65 years) Page 3 of 8 You can read more about this in our guidance called How we manage dormant services. This is available on our web site at www.cqc.org.uk If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 4 of 8 Are there any outstanding requirements from the last inspection? Yes R No £ Outstanding statutory requirements These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. No. Standard Regulation Requirement Timescale for action 1 6 15(2b) Care plans must include 30/05/2008 evidence of progress made in relation to goals agreed with residents. 15/05/2008 2 17 17(2) Sch (4) The home must ensure that para 13 residents receive a well balanced diet. 12(3) 3 22 The home must demonstrate 15/05/2008 that the views and opinions of residents are sought and that if they choose to complain their complaints must be taken seriously. The Symbol version of the complaints procedure must be user friendly. [This is a requirement of the previous inspection - timescale given 01/01/07]. 15/05/2008 4 22 22 5 37 9(2) The manager must submit an 15/05/2008 application for registration. In relation to quality assurance Residents and relevant people must receive feedback on the 15/05/2008 6 39 24(2,3) Care Homes for Adults (18-65 years) Page 5 of 8 Outstanding statutory requirements These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. No. Standard Regulation Requirement Timescale for action questionnaires carried out as part of the homes quality assurance system. Care Homes for Adults (18-65 years) Page 6 of 8 Requirements and recommendations from this inspection: Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours. No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set. No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service. No Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 7 of 8 Reader Information Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Care Homes for Adults (18-65 years) Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!