Inspection on 18/07/05 for 27 Graham Avenue
Also see our care home review for 27 Graham Avenue for more information
This inspection was carried out on 18th July 2005.
CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is Adequate. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.
The inspector found there to be outstanding requirements from the previous inspection report but made no statutory requirements on the home.
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
The home is spacious, well looked-after and attractively decorated. There is a homely, welcoming atmosphere and residents have a good relationship with caring, experienced staff. Residents are encouraged to keep in contact with their families and friends, and are given many opportunities to take part in different activities in day centres and in the local community. Staff frequently take residents out for trips and for pub meals and fish and chip suppers. The home has produced a very clear guide in picture format to give to residents before they move in telling them what the home is like. This helps them make a decision about whether they would like to live there.
What has improved since the last inspection?
Since the last inspection, the manager has had training in adult protection and has arranged further courses with the training officer. She has also started to have formal supervision sessions with staff. Fire doors are now held open with proper catches linked to the alarm system that will close in the event of a fire. Residents also now have all health checks in their own rooms in private.
What the care home could do better:
In order to ensure the safety and well-being of residents, the home needs to complete and review individual risk assessments more regularly. Care plans also need to be reviewed more regularly to make sure that any changes in the care of residents is recorded and acted upon. Risk assessments for hazardoussubstances, such as cleaning materials, also need to be completed to ensure the safety of residents and staff. The information given to residents and families about how to make a complaint needs to be updated, and residents must be given a simplified version that they can understand. The adult protection and whistleblowing policies also need to be updated with information on how to contact the social services department and the Commission for Social Care, so that there is no delay in staff bringing problems to the attention of the proper agency. There are two outstanding requirements from the previous inspection that the home still has to attend to. The recruitment records for staff need to be kept at the home so that they can be inspected to make sure that the proper safety checks have been carried out, and the testing of all portable electrical appliances needs to be arranged as soon as possible to ensure their safety.