This inspection was carried out on 5th October 2009.
It is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
Annual service review
Name of Service: 50 Stoneygate Road The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Fiona Stephenson Date of this annual service review: 1 4 0 9 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 50 Stoneygate Road Leicester LE2 2AD 01162707276 F/P01162707276 Telephone number: Fax number: Email address: Provider web address:
info@prime-life.co.ukwww.prime-life.co.uk Prime Life Ltd Name of registered provider(s): Conditions of registration: Category(ies) : past or present alcohol dependence mental disorder, excluding learning disability or dementia Conditions of registration: Number of places (if applicable): Under 65 Over 65 2 19 0 0 No more than 2 persons falling within category A may be admitted to the home. To be able to admit the named person in category MD/PD (dual disability) as identified in variation application number 39047 dated 15.10.02. Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service 50 Stoneygate Road is a care home registered for 19 people with mental health needs, and two places for people with alcohol dependency needs. 50 Stoneygate Road is part of the Prime Life group of care services. 50 Stoneygate Road is situated in the residential area of Stoneygate in Leicester. There are local shops and amenities and is 10-minute bus journey to the centre of Leicester. The main home accommodates 13 people, in single bedrooms and shared bathroom and toilet facilities. There is a main lounge and a pool table in the conservatory, which
Annual Service Review Page 2 of 6 is the designated smoking room. There is also a modern extension comprising four flats (two singles and two doubles) all of which have bedrooms, lounges, kitchens, and bathrooms. They are accessible via the main house, however they also have their own private entrances. People who live in the home are able to live independently and supported to develop living skills, access community activities, education and social events. The inspection reports are available at the home or upon request. The fees are dependent on the assessment of needs and additional support required by the individual person who uses the service. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information we have received, or asked for, since the last annual service review. This included: - The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. - Surveys returned to us by people who live at the home, and staff who work for the service. - Information we have about how the service has managed any complaints. - What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. - The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. - Relevant information from other organisations. - What other people have told us about the service. What has this told us about the service? The service sent us the AQAA when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the agency is still providing a good service to people they support, and that they know what further improvements they need to make. The AQAA told us of how the service had responded to meet the needs of individuals. It told us that the service has not needed to use agency staff in the last year, and that there has only been one complaint about the service, and this was not upheld. It told us that staff have received training in Safeguarding Adults so they know what to do if they have concerns if someone is being abused. It also told us that staff are working with people who use the service to support them in having higher expectations and aspirations of life. We sent out Have your Say questionnaires to people who use the service, to staff working at 50 Stoneygate Road, and to health and social care professionals involved in the care of people living at the home. We did not receive any responses. We contacted the manager who confirmed that the surveys had been received. She informed us of the people she knew who had completed and returned them. We have received one notification about a person living at 50 Stoneygate Road. This Annual Service Review Page 4 of 6 notification was discussed with the manager, and we at the CQC were satisfied with the outcome. What are we going to do as a result of this annual service review? We are not going to change our inspection plan. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
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