Inspection on 07/09/07 for Abbott House Care Home
Also see our care home review for Abbott House Care Home for more information
This inspection was carried out on 7th September 2007.
CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is Adequate. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.
The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.
Other inspections for this house
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
Some positive comments about the staff team and the care they provide were received from residents` and relatives, who although concerned about shortages of staff appeared to acknowledge that staff were working hard to try and give a good standard of care. Observations and discussion with staff indicated that they are committed to providing a good standard of care and were working hard to try and minimise the effect of the changes and move of home for residents`. Visitors are encouraged and welcomed into the home, residents` are happy with the quality of food provided and there is a programme of activities. Residents, relatives and staff were all aware of how to make a complaint or raise concerns and were satisfied that they would be taken seriously and listened to. People spoken with had confidence in the Registered Manager who has several years experience of managing Abbott House.
What has improved since the last inspection?
The major change since the last inspection has been the new building, which can accommodate forty residents. The new building has been built to a high standard and is appropriate for residents` needs. Residents are all provided with single rooms with en-suite facilities, which are spacious and comfortable.
What the care home could do better:
Bringing together two groups of residents`, two staff teams and two managers has in some cases led to separate systems being operated. Records and systems need to be brought together to assist the Registered Manager in having a full overview of the service. Care plans need to be improved to ensure that they are sufficiently detailed and reflective of residents` current needs to guide staff in providing consistent and appropriate care. It is also important that risk assessments for the use of equipment such as bed rails have been carried out and that it has been approved by a health professional such as a District Nurse. This is to reduce the risk of injury by making sure that the equipment is safe and appropriate for the individual.Improvements are needed in the management of medication, making sure that records of all medication held in the home can be easily checked, that residents prescribed medication is always available and has been administered as prescribed. Staffing levels are an area that requires close monitoring to ensure that they are sufficient to meet the needs of the residents at all times. It is important that consideration is given to staffing in all departments, care, domestic and kitchen.