Inspection on 01/05/09 for Aberwicke
Also see our care home review for Aberwicke for more information
This inspection was carried out on 1st May 2009.
It is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Excellent.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
Annual service review
Name of Service: Aberwicke The quality rating for this care home is: The rating was made on: three star excellent service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Anne UrwinBrown Date of this annual service review: 0 1 0 5 2 0 0 9 Annual Service Review Page 1 of 5 Information about the service
Address of service: 99 Main Street Spittal Berwick Upon Tweed Northumberland TD15 1RP 01289331448 01289331448 hb@berwick-upon-tweed.gov.uk Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Mrs H Bettison Number of places (if applicable): Under 65 Over 65 3 0 The maximum number of service users who can be accomodated is: 3 The registered person may provide the following category of service only: Care home only - Code PC to service users of the following gender: Either whose primary care needs on admission to the home are within the following category: Learning Disability Code LD, maximum number of places 3 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Aberwicke is a terraced house on the main street in Spittal, which is on the outskirts of Berwick upon Tweed. The house has sea views and is in within walking distance of the sea front. The home is close to all local amenities and there are good transport links. The home is well maintained and there is a homely atmosphere.
Annual Service Review Page 2 of 5 The home provides care for two adults, one with learning disabilities, one of who is over 65 years and one with a physical disability. There are two ground floor bedrooms and one on the first floor. The gardens are landscaped, highly attractive and seating is provided. Fees for the home are # 370.45 per week. Annual Service Review Page 3 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgment is that the home is still providing an excellent service and that they know what further improvements they need to make. Two people responded to our survey and these people tell us that they enjoy living in the home and that they are happy there. One person said We can do what we want to do each day. This person also said that I wouldnt have the life I am enjoying anywhere else. I have been abroad on holidays all over the place. Going to the caravan for weekends and also away on day trips. From the surveys it was apparent that people feel happy and content at Aberwicke and are confident that they are listened to and valued. There is a complaints procedure in place and one person said that they knew how to make a complaint. No complaints have been made since the last inspection. The AQAA shows that all staff have had training in recognising signs of abuse and know the procedure to be followed in the event of an allegation being made. From the AQAA it is evident that Aberwicke continues to provide comfortable and homely accommodation for the people living in the home. The home continues to let us know about things that have happened since our last key inspection. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 20st April 2009. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 4 of 5 Reader Information
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