This inspection was carried out on 14th October 2009.
It is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
Annual service review
Name of Service: Adey Gardens Care Home The quality rating for this care home is: The rating was made on: two star good service 2 3 1 0 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Hilary Stewart Date of this annual service review: 2 8 0 8 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: South Street Newbottle Houghton Le Spring Tyne & Wear DH4 4EH 01915120544 01915120527 wendyannewalker@fsmail.net Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : dementia old age, not falling within any other category physical disability Rolamgold Limited (Muscat Walker & Hayim) Number of places (if applicable): Under 65 Over 65 0 0 25 3 34 0 Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Adey Gardens is registered to accommodate up to 37 older people, 12 on the first floor who require personal care, including up to 3 people with dementia over the age of 65, and 25 people who require nursing care aged 50 and over are accommodated on the ground floor. This is a purpose built home situated in the village of Newbottle in Houghton-le- Spring. It is of traditional brick, two storey building set in pleasant, secure landscaped gardens on the edge of the village green. Nearby there are two restaurants and several public houses, a hairdressing salon, shops, a newsagent and post office. The bus stops outside the home, and transports to all local areas as well as to the cities of Sunderland and Durham. The home has a large reception area, leading
Annual Service Review Page 2 of 6 Non 2 3 1 0 2 0 0 8 to a spacious conservatory. Service users have access to a variety of lounges and dining areas with a separate designated smoking area. There is easy access to the home for those with disabilities, a passenger lift services both floors and there is a large car park provided. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included. The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Information we have about how the service has managed any complaints, if they have had any. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment AQAA when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgment is that the home is still providing a good service and that they know what further improvements they need to make. Information from the manager indicates that the home is managed in a way that shows that the views of the people who stay there are listened to and taken seriously. The manager told us that they listen to the people who use the service and they have made changes in the home as a result of this. One example of this is continuing to review the menus every three months and another is arranging for the people at the home to choose their own colour schemes for their bedrooms. The manager said that the staff promote peoples independence so they can retain skills which helps to keep them safe. They provide people with interesting activities and leisure pursuits. An activities coordinator was employed at the home last year.The manager said that they intend to provide training for staff in how to provide the people at the home with interesting meaningful activities. The home has a complaints procedure in place and would respond to any complaints made quickly. This means that any problems are resolved and people are satisfied with the outcome. The manager said that there have been two complaints made since the last inspection one of which was upheld. There have not been any safeguarding issues. The manager is experienced and qualified. Staff are given training in how to keep the Annual Service Review Page 4 of 6 people safe and 90 have vocational qualifications. All staff have received training in how to protect vulnerable adults and the whistle blowing procedures. Staff are provided with monthly in house training which is usually carried out in their group supervision session. There is a new topic each month. The manager said that fire checks, health and safety audits and risk assessments are carried out regularly. The home has procedures in place to keep the clients money safe The manager said that they are in the process of improving the service by implementing a strategy to prevent people form having falls and to make sure they get good end of life care. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. Since we did our last inspection we have not received any information about this service that gives cause for concern and would make us think that the current quality rating is not accurate. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 23rd October 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
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