Random inspection report
Care homes for adults (18-65 years)
Name: Address: Allan House 53 Uttoxeter Road Blythe Bridge Stoke On Trent Staffordshire ST11 9JG one star adequate service 21/07/2009 The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Linda Clowes Date: 0 9 1 1 2 0 0 9 Information about the care home
Name of care home: Address: Allan House 53 Uttoxeter Road Blythe Bridge Stoke On Trent Staffordshire ST11 9JG 01782397018 Telephone number: Fax number: Email address: Provider web address: allan@jeffriesgroup.com Name of registered provider(s): Type of registration: Number of places registered: Conditions of registration: Category(ies) : Mrs Grace Jeffries,Mr Ronald Jeffries care home 8 Number of places (if applicable): Under 65 Over 65 0 learning disability Conditions of registration: 8 The maximum number of service users who can be accommodated is: 8 The registered person may provide the following category of service only: Care Home Only (Code PC); To service users of the following gender: Either; Whose primary care needs on admission to the home are within the following categories: Learning Disability (LD) 8 Date of last inspection Brief description of the care home Allan House is registered to provide care and accommodation for eight people who have a learning disability. The home is one of two homes owned by Mrs Jeffries and her son. The home is located on the main road in Blythe Bridge and blends in with the surrounding properties. The home is a two-storey large family type house although all bedrooms and lounges are on the ground floor. The home provides six single bedrooms
Care Homes for Adults (18-65 years) Page 2 of 8 2 1 0 7 2 0 0 9 Brief description of the care home and one double bedroom. The environment internally is of a good standard and outside at the front is a car park and at the rear a large garden. The people who live at Allan House access local health resources and local attend colleges, day centres or day services. The people who use the service generally have low to moderate needs although the home is able to respond to some challenging behaviour. The aim of the home is to promote and develop the independence skills of the people who use the service and, if appropriate, to support them to move to a more independent living environment. The Service User Guide states that current fees range from four hundred and fifty to one thousand pounds a week. Anyone interested in moving to Allan House is advised to contact the home directly to obtain information about current fees and admission procedures. Care Homes for Adults (18-65 years) Page 3 of 8 What we found:
We have carried out this Random Inspection visit to monitor compliance with the requirement outlined in the last Key Inspection Report of 21 July 2009. 1. Reg 12(1)(a) & 13(2) - The service shall ensure that all treatments/medicines held in the care home are stored in accordance with manufacturers instructions. This will ensure that medicines are safe to administer and promote the health and welfare of people who use the service. At the time of the last inspection we found that the records showed that a particular medication was not being stored within the temperature range recommended by the manufacturer. The daily records completed by the staff team showed that consistently throughout the previous month the temperature had been significantly outside the recommended storage temperature range. No one in the team had brought this to the attention of the manager. On the day of our visit one particular medication had to be returned to the pharmacist and new supplies issued in view of this situation. We were not able to monitor the fridge or the records during this visit as the person involved had moved to another care provider. However, the records showed that the home had called in an engineer to test the fridge and the temperature proble being used. It was identified that the fridge was not faulty but the probe was. The probe was replaced. During the period of investigation, the medication was stored securely in the domestic fridge. The engineer considered the fact that the person kept moving the fridge around their room was also destabilising it. The home has brought this to the attention of his new care provider. We made a requirement as part of the last report in view of the fact that no one in the staff team had recognised that there was a problem and for several weeks continued to record temperatures which were outside of the manufacturers recommended storage range. The particular medication can significantly deteriorate if incorrectly stored. As a consequence, the manager has arranged for the staff team to undertake external 12-week Medication Training (distance learning) which is provided and managed by Walsall College. Work is submitted regularly to the Course Tutor, marked and addressed if there are shortfalls. The manager stated that she is planning to update the medication policy to include issues relating to storage of all medicines/treatments at temperatures recommended by manufacturers. She was advised to include information about the frequency records will be monitored by a manager and the regularity any temperature probes/thermometers will be checked and recalibrated. What the care home does well:
Care Homes for Adults (18-65 years) Page 4 of 8 The manager responded promtly to the requirement in our last report. She sent us an Action Plan. She has put in place measures to reduce the risk of this happening again. The manager was advised to seek advice on medication procedures on the Commissions website to assist her with updating her medication policy. What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 6 of 8 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Care Homes for Adults (18-65 years) Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
