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Inspection on 04/11/08 for Ascot Lodge

Also see our care home review for Ascot Lodge for more information

This inspection was carried out on 4th November 2008.

CSCI found this care home to be providing an Good service.

The inspector found no outstanding requirements from the previous inspection report, but made 2 statutory requirements (actions the home must comply with) as a result of this inspection.

What follows are excerpts from this inspection report. For more information read the full report on the next tab.

What the care home does well

There are procedures in place that tell staff what to do if people living in the home are at risk of harm.

What the care home could do better:

The procedures in place to listen to people and to manage allegations of abuse have not been followed through. This puts people living in the home at risk of harm. The home does not always inform the commission of incidents that occur in the home so that legal requirements are met.

Inspecting for better lives Random inspection report Care homes for adults (18-65 years) Name: Address: Ascot Lodge 17 Ascot Road Moseley Birmingham West Midlands B13 9EN The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full assessment of the service. We call this a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed inspection. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Donna Ahern Date: 0 4 1 1 2 0 0 8 Information about the care home Name of care home: Address: Ascot Lodge 17 Ascot Road Moseley Birmingham West Midlands B13 9EN 01212478760 F/P01212478760 lornastreasure@yahoo.co.uk Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Type of registration: Number of places registered: Dr Kandiah Somasundara Rajah care home 3 Conditions of registration: Category(ies) : Number of places (if applicable): Under 65 learning disability 3 Over 65 0 Conditions of registration: Residents must be aged under 65 years Date of last inspection Brief description of the care home Ascot Lodge is situated on the ground floor of a three storey Victorian house in a quiet cul-de-sac in Moseley. The upper floors of the property are let to private tenants with a front entrance shared by tenants and the people who live in the care home. Ascot Lodge comprises of three bedrooms, a small kitchen, bathroom and WC, lounge, dining area, office and rear garden with a shed and garden furniture. There is off road parking available for three cars at the front of the property, which is shared with private tenants who occupy the rest of the building. The home provides a vehicle, which is used by the people living there to access community based facilities, attend appointments and day trips. All bedrooms at the home are single and there are no en suite facilities. The home provides a service to three adults who have a learning disability and autism spectrum disorders. The home is not suitable for people who have Care Homes for Adults (18-65 years) Page 2 of 7 mobility difficulties. The service users guide did not include the fees charged to live there. Inspection reports are on display in the home and available to visitors if they wish to read them. Care Homes for Adults (18-65 years) Page 3 of 7 What we found: We looked at the arrangements in place for managing Concerns, complaints and protection. We found that complaints had not been logged with details of how concerns raised with the manager had been dealt with. There is a detailed safeguarding procedure in place for staff to follow and staff have received training in safeguarding people from the risk of harm. However this had not been followed when a recent incident was reported to the manager.We looked at daily records and saw that incidents that impact on peoples well being had not been followed up and reported to Social Services or the Commission. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 4 of 7 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements These requirements were set at the last inspection. They may not have been looked at during this inspection, as a random inspection is short and focussed. The registered person must take the necessary action to comply with these requirements within the timescales set. No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 5 of 7 Requirements and recommendations from this inspection Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours. No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Care Homes Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set. No. Standard Regulation Requirement Timescale for action 1 23 13 Staff must have the 21/12/2008 knowledge of the appropriate action to take in the event of an allegation of harm. To ensure that people are safeguarded from the risk of harm. 2 23 13 Arrangements must be in place so that people are protected from the risk of harm. To ensure that people are safeguarded from the risk of harm. 21/12/2008 Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service. No. Refer to Standard Good Practice Recommendations 1 22 The homes record keeping must safeguard peoples rights and interests. Care Homes for Adults (18-65 years) Page 6 of 7 Reader Information Document Purpose: Author: Audience: Further copies from: Inspection Report CSCI General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 0845 015 0120 or 0191 233 3323 Textphone: 0845 015 2255 or 0191 233 3588 Email: enquiries@csci.gsi.gov.uk Web: www.csci.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2008) Commission for Social Care Inspection (CSCI). 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