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Inspection on 06/03/09 for Ashlea Lodge Residential Home

Also see our care home review for Ashlea Lodge Residential Home for more information

This inspection was carried out on 6th March 2009.

CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is (sorry - unknown). The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.

The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.

What follows are excerpts from this inspection report. For more information read the full report on the next tab.

Inspecting for better lives Random inspection report Care homes for older people Name: Address: Ashlea Lodge Residential Home Hylton Road Millfield Sunderland SR4 7AB new service which has yet to be given a quality rating The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full assessment of the service. We call this a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed inspection. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Sam Doku Date: 0 6 0 3 2 0 0 9 Information about the care home Name of care home: Address: Ashlea Lodge Residential Home Hylton Road Millfield Sunderland SR4 7AB 01915109405 01915109406 ashlea.lodge@btconnect.com(Notavailable130208) Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Type of registration: Number of places registered: Conditions of registration: Category(ies) : Winnie Care Limited care home 40 Number of places (if applicable): Under 65 Over 65 0 40 dementia old age, not falling within any other category Conditions of registration: 15 0 The maximum number of service users who can be accommodated is: 40 The registered person may provide the following category of service only: Care Home only Code PC To service users of the following gender: Either Whose primary care needs on admission to the Home are within the following categories: Old Age, not falling within any other category, Code OP - maximum number of places 40 Dementia Code DE, maximum number of places 15 Date of last inspection Brief description of the care home Ashlea Lodge is a two-storey building, which has been specifically designed to provide personal care for older people who may have a variety of needs, including people who have dementia. The layout of the building allows for the home to be divided into two separate units and each contains a lounge, dining room, kitchen, bathroom, toilets and Care Homes for Older People Page 2 of 8 Brief description of the care home en suite bedrooms. A garden, which is accessible to people who use a wheelchair is at the rear of the building and there is a car park at the front. The home is located close to St Marks Church and a GPs surgery, both of which are easily accessed. The metro line has a station within walking distance from the home. In addition, there is a regular bus service, which stops opposite the home. Ashlea Lodge is situated relatively close to a shopping area, which has a post office, grocers and public houses. The home is registered to admit 40 people who may have physical disabilities or who may have dementia type illness. The home is owned by Winnie Care Limited. The scale of charges for the home is #372.00 to #387.00 per week. Care Homes for Older People Page 3 of 8 What we found: The inspectors spoke with the manager about the allegations made by a previous staff member. The inspectors found that the one morphine tablet that allegedly went missing had been an error on the part of the two night staff who were involved in the recording in the controlled drugs book. There was evidence in the book to show that the manager had checked the book and corrections were made and these were appropriately dated and signed. On the allegation that a service user was inappropriately placed in the home, the manager explained the circumstances and the advice that was given by the District Nurse for the resident to be nursed on a mattress on the floor. The inspectors believe that the manager had followed the advice of the nurse and the other healthcare professionals who are involved in the care of the resident. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 4 of 8 Are there any outstanding requirements from the last inspection? Yes R No £ Outstanding statutory requirements These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. No. Standard Regulation Requirement Timescale for action 1 7 15 Fluid balance and turn chart 30/07/2007 must be kept up to date to reflect the care that a service user is receiving. These charts were not dated and not fully completed by the care staff. Assessment forms must be 30/07/2007 fully completed to include the social assessment section so that a complete picture of the service user can be obtained. This must also include the name of the person carrying out the assessment. The security in the home must be reviewed. The front door was unlocked in the very early hours of the morning when the door should have been kept locked. Staff induction programme must be fully implemented and all new staff should receive induction training. This must be documented and retained on the individual?s file. 30/06/2007 2 7 14(1)(a) 3 19 12(1)(a) 4 30 18(c)(i) 30/06/2007 Care Homes for Older People Page 5 of 8 Outstanding statutory requirements These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. No. Standard Regulation Requirement Timescale for action 5 32 12(5)(a)(b) The home must be managed 01/08/2007 in a way that would ensure that there are no potential situations that would undermine the company?s policy on whistle blowing. Care Homes for Older People Page 6 of 8 Requirements and recommendations from this inspection: Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours. No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set. No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service. No Refer to Standard Good Practice Recommendations 1 32 The manager should improve on communication with the staff by holding regular staff meetings so that the staff can use it to express their views about the service. Care Homes for Older People Page 7 of 8 Reader Information Document Purpose: Author: Audience: Further copies from: Inspection Report CSCI General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 0845 015 0120 or 0191 233 3323 Textphone: 0845 015 2255 or 0191 233 3588 Email: enquiries@csci.gsi.gov.uk Web: www.csci.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2009) Commission for Social Care Inspection (CSCI). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CSCI copyright, with the title and date of publication of the document specified. Care Homes for Older People Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!