Random inspection report
Care homes for adults (18-65 years)
Name: Address: Bidna House Bidna Lane Appledore Bideford Devon EX39 1NU two star good service 18/11/2008 The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Brendan Hannon Date: 1 5 0 1 2 0 1 0 Information about the care home
Name of care home: Address: Bidna House Bidna Lane Appledore Bideford Devon EX39 1NU 01237470714 01237425842 info@caringchoice.co.uk Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Mr Simon Haywood,Mr David Anthony Haywood,Mrs Barbara Haywood care home 12 Type of registration: Number of places registered: Conditions of registration: Category(ies) : Number of places (if applicable): Under 65 Over 65 1 1 learning disability mental disorder, excluding learning disability or dementia Conditions of registration: 12 12 One resident to be accommodated over the age of 65 Date of last inspection Brief description of the care home Bidna House is a detached older style property standing in its own grounds and is reached via an unadopted lane. It is registered to accommodate 12 people who have either learning disabilities or mental health problems. All residents are accommodated in single occupancy bedrooms.
Care Homes for Adults (18-65 years) Page 2 of 8 1 8 1 1 2 0 0 8 Brief description of the care home There are two lounge areas a dining area and a kitchenette for residents to make drinks. The main kitchen is only accessible with staff support. The registered provider lives on site and has several dogs, which are free to wander around the grounds and house. The nearest local village, Appledore is one mile away and the home has two vehicles available to transport residents. At the last key inspection, the range of fees were £350 to £1250 and did not include personal items, chiropodist, hairdressing or non-essential transport. The manager should be contacted for more up to date information about this. Copies of this inspection report are kept in the office and made available to people on request. Care Homes for Adults (18-65 years) Page 3 of 8 What we found:
This inspection was carried out with regard to section 11 of the Care Standards Act 2000. This part of the Act states that, Any person who carries on or manages an establishment or agency of any description without being registered under this Part in respect of it shall be guilty of an offence. After receipt of information, the Commission had reason to believe that neither Bidna House or The Old Galleries were now owned by those persons named by the Commission as the registered owners of the homes. Therefore the Commission had reason to believe that the homes were no longer appropriately registered and that as such the owners of the homes might be committing an offence under the terms of The Care Standards Act 2000. The purpose of the inspection was to identify whether the services were under ownership different from the ownership under which the services had been registered. The inspectors arrived at The Old Galleries in Bideford at 10.30am and were met by Mr Simon Haywood and Mrs Barbera Haywood. The inspectors explained to Mr Haywood the purpose of the inspection. Mr Haywood stated that although the services had for a period been operated by Lycette Care Ltd, that following contact with the Commission the previous registered providers for both homes had sought to rectify the situation. In order to do this the previous providers had returned to being the operators of the services and that the company Lycette Care Ltd was now no longer the operator. Mr Haywood said that this change had been carried out during December 2009. Mr Haywood also explained that the documentation that the inspectors required to see for both services was presently at Bidna House and not at The Old Galleries. Therefore the Inspectors travelled with Mr Haywood to Bidna House to inspect relevant documentation. At Bidna House the inspectors asked for documentation to show the operator of the services delivered at Bidna House and The Old Galleries. Mr Haywood said that a letter had been sent to the Commission regarding the ownership of the homes on or around the 29/12/09. Mr Haywood produced a copy of a letter dated 29/12/09 and signed by Mr Mr Haywood. Mr Haywood said thisletter was a copy of the letter he had already sent to the Commission. This letter stated that the care services at both homes are delivered by S.L and B.M. Haywood. The Public Liability Insurance for the homes was produced. This stated that the period of insurance for this certificate began on 07/12/2009 and that the certificate holder was Simon Haywood and Barbara Haywood trading as S & B Haywood. Various other documents were inspected and copies of these documents were taken by the inspectors. What the care home does well:
This section was not applicable to this inspection.
Care Homes for Adults (18-65 years) Page 4 of 8 What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes R No £ Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action 1 34 19 The home must ensure that 30/11/2007 all staff have relevant checks completed prior to working in the home. The registered provider must 22/05/2009 ensure that people living at the home are safeguarded by ensuring that thorough preemployment checks have been carried out on all new employees prior to their commencement of duties at the home. This will ensure that people are protected and cared for by the right people. 2 34 19 Care Homes for Adults (18-65 years) Page 6 of 8 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Care Homes for Adults (18-65 years) Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
