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Inspection on 26/04/10 for Brookfield Residential Care Home Limited

Also see our care home review for Brookfield Residential Care Home Limited for more information

This inspection was carried out on 26th April 2010.

It is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.

The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.

What follows are excerpts from this inspection report. For more information read the full report on the next tab.

Annual service review Name of Service: Brookfield Residential Care Home Limited The quality rating for this care home is: The rating was made on: two star good service 2 4 0 3 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.   Has this annual service review changed our opinion of the service?   Yes You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Julie Bodell Date of this annual service review: 2 3 0 3 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service Address of service: Brookfield St Anns Road Prestwich Manchester M25 9QE 01617731165 Telephone number: Fax number: Email address: Provider web address:   Name of registered provider(s): Name of registered manager (if applicable) Mr Barry Douglas Conditions of registration: Category(ies) : mental disorder, excluding learning disability or dementia Conditions of registration: Brookfield Residential Care Home Limited Number of places (if applicable): Under 65 Over 65 14 3 The service should employ a suitable qualified and experienced manager, who is registered with the Commission for Social Care Inspection. Within the maximum registered number 14, there can be up to 14 Adults with Mental Disorder (MD); 3 Adults with Mental Disorder over 65. Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Brookfield is a care home providing personal care and accommodation for 14 adults with a mental disorder and helps to support people recovering from severe and long term mental health needs. The fees range from three hundred and fifty to five hundred and fifty pounds per week depending of the individual needs of people living at the Annual Service Review Page 2 of 6 2 4 0 3 2 0 0 9 home. The home is situated in Prestwich, close to the shopping centre, local pubs and bus routes. Brookfield is an old Victorian house and provides accommodation on 3 levels. It has 14 single bedrooms, a large lounge, dining room, kitchen and separate laundry. The home is set in its own grounds with a well-maintained garden and patio area to the rear of the property. There is a small car park area to the front of the building. Information about Brookfield can be obtained by contacting the manager directly at the home Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review: What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection on 24th March 2009. This included The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA). We looked at the information in the AQAA. The information we received was limited. We did not receive an AQAA at the time of our last key inspection. The AQAA did not give us all the numerical information we asked for including dates for the servicing of the fire alarm system, electrical fittings, etc or for the reviewing of policies and procedures. The AQAA also suggested that there had been a breakdown in communication between the manager and the provider about staffing arrangements at the home. It also made reference to an incident that happened at another service. At the last key inspection the home achieved a good quality rating. We made seven requirements. These included health and safety issues around the laundry, lack of hand drying facilities that may cause a risk of cross infection, moving and handling, fire safety practices, lack of appropriate employment checks for staff and quality assurance arrangements by the provider. Five recommendations were also made about decision making, lack of individual risk assessments that reflect peoples CPA, the decor and facilities at the home needed to improve, a wider variety of training was needed by staff to meet peoples needs and concerns over the effectiveness of the administration of the home. With the exception of the decorating the AQAA does not provide us with any information as to what action was taken to address the above requirements and recommendations. We have received no complaints or safeguarding alerts about the home. We have received one notification regarding a service user who had a fall. We received one survey from a person living at the home who gave positive responses to our questions. What are we going to do as a result of this annual service review? Annual Service Review Page 4 of 6 We have changed our inspection plan, and will carry out a random inspection by 30th June 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for non-commercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Annual Service Review Page 6 of 6 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. 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