Inspection on 26/09/05 for Castle View Residential Home
Also see our care home review for Castle View Residential Home for more information
This inspection was carried out on 26th September 2005.
CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is Good. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.
The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.
Other inspections for this house
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
There is a very homely environment and atmosphere, and residents spoken to were generally happy with their own personal bedrooms. Some residents were hopeful of having a single room but were aware that this might not be possible until the new home is built. The home has a new activities coordinator and she is working hard to organise activities related to the wishes and abilities of all the residents. Those residents spoken to were pleased with the amount of activities that were currently on offer. There is a new activities room and clubroom and artwork was displayed throughout the home. The coordinator is trying to include all residents; those who do not wish to be included in group activities are having one-to-one time with her. The staff group is committed to providing the best quality care to the residents, and residents confirmed that staff were "really helpful and caring". Many of the residents are self-caring and staff ensure that their independence is maintained for as long as possible. This was evidenced in the residents` care records. The building is old and does not meet the spatial standards required. However, every effort is made to keep the building well decorated and clean.
What has improved since the last inspection?
The resident`s care records have been improved and they are now all reviewed on a monthly basis. Each resident has new documentation and admission details are much more comprehensive. Residents` wishes concerning terminal care are now noted on their records, and if the resident does not wish to make final arrangements this is noted on the records. Some redecoration has taken place. The fire officer was contacted on 17th May 2005 following the last inspection in relation to the storage of wheelchairs and the inspector had sight of the letter confirming that wheelchairs could be stored safely under the staircase.
What the care home could do better:
Staff spoken to were anxious about the move to a new home in 2007. They felt that communication in relation to the move could be improved to allay their fears about future employment. The inspector feels that staff need to be monitored and further supported in the writing of residents` records; to be fair most records were clearly written but there needs to be monitoring of records by the care leaders to ensure consistency. The manager feels that, overall, communication could be improved and she will be looking at how this can be achieved.