Random inspection report
Care homes for older people
Name: Address: Charnwood 68 Bidston Road Oxton Birkenhead Wirral CH43 6UW one star adequate service 01/12/2009 The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Wendy Smith Date: 2 2 0 2 2 0 1 0 Information about the care home
Name of care home: Address: Charnwood 68 Bidston Road Oxton Birkenhead Wirral CH43 6UW 01516521984 Telephone number: Fax number: Email address: Provider web address: sheila@charnwoodcarehome.co.uk Name of registered provider(s): Type of registration: Number of places registered: Conditions of registration: Category(ies) : Mr David Ashcroft,Mrs Sheila Margaret Ashcroft care home 19 Number of places (if applicable): Under 65 Over 65 19 old age, not falling within any other category Conditions of registration: 0 The registered person may provide the following category/ies of service only: Care home only - Code PC to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category - Code OP The maximum number of service users who can be accommodated is: 19 Date of last inspection Brief description of the care home Charnwood is a large, four storey house on a main road served by bus routes to Birkenhead town centre and other parts of Wirral. There are shops and other local facilities within walking distance of the home. The home has been owned and managed by Mrs Sheils Ashcroft since 1988. There are five single bedrooms and seven that can be shared by two people. There is a spacious garden at the back of the house and a
Care Homes for Older People Page 2 of 9 0 1 1 2 2 0 0 9 Brief description of the care home car parking area at the front. Care Homes for Older People Page 3 of 9 What we found:
Two inspectors visited Charnwood unannounced on 22 February 2010. The purpose of the visit was to check compliance with the four requirements made following our key inspection on 1 December 2009. The outcome is as follows: Requirement 1 All of the staff who work at the home must receive training about safeguarding. No staff have received training about safeguarding since the key inspection. Requirement 2 The registered person must provide enough staff to ensure that the needs of the people living at the home can be met. There are eight people living at the home with varying levels of care needs. One person is looked after in bed due to her frail condition. The owner manager told us that another of the residents is now terminally ill. The owner/manager told us that there is no written staff rota. The owner/manager said that she works four nights a week and the deputy manager works three nights a week. In addition there is one full-time care assistant who works approximately 50 hours a week, one part-time care assistant working two days a week, and another part-time care assistant who is currently absent. There is an administrator who works three days a week and a chef who makes some of the evening meals. The owner/manager showed us two completed application forms from people who are interested in working at Charnwood. Requirement 3 All of the people working at the home must have a Criminal Records Bureau check. We saw Criminal Records Bureau disclosures for the three care assistants only. Requirement 4 All staff working at the home must receive training appropriate to the work they perform There was no record of any staff training since 2005, however the owner/manager told us that there are other training certificates that have been archived in the garage. There is also an outstanding requirement from an inspection carried out on 11 May 2009: People must not be allowed to work at the home until all pre-employment checks have been verified and returned. We saw no references for a care assistant who started working at the home in 2008, and no personnel information at all for the homes administrator. What the care home does well:
This was not assessed during this visit. Care Homes for Older People Page 4 of 9 What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 5 of 9 Are there any outstanding requirements from the last inspection? Yes R No £ Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action 1 18 13 All of the staff who work at the home must receive training about safeguarding. To ensure that people are protected from abuse. 26/02/2010 2 27 18 The registered person must 07/12/2009 provide enough staff to ensure that the needs of the people living at the home can be met. To ensure that the needs of residents are met at all times and they are kept safe. 3 29 19 All of the people working at the home must have a Criminals Records Bureau check. For the protection of residents. 07/12/2009 4 29 18 People must not be allowed 18/05/2009 to work at the home until all pre-employment checks have been verified and returned. Failure to do so may put vulnerable people at risk. 5 30 18 All staff working at the home 31/03/2010 must receive training appropriate to the work they perform.
Page 6 of 9 Care Homes for Older People Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action So that they always work safely with residents. Care Homes for Older People Page 7 of 9 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action 1 27 17 The registered person must 24/03/2010 keep records about all of the people employed at the home as detailed in Schedule 4 of the Care Homes Regulations, and a copy of the duty roster of persons working at the care home. As required by legislation. Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Older People Page 8 of 9 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Care Homes for Older People Page 9 of 9 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
