Inspection on 11/06/09 for Fair Bungalows Nursing Home
Also see our care home review for Fair Bungalows Nursing Home for more information
This inspection was carried out on 11th June 2009.
It is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
Annual service review
Name of Service: Fair Bungalows Nursing Home The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
Yes You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Graham Thomas Date of this annual service review: 1 1 0 6 2 0 0 9 Annual Service Review Page 1 of 5 Information about the service
Address of service: Franklyn Drive Cowick Lane St Thomas Exeter Devon EX2 9HS 01392438430 Telephone number: Fax number: Email address: Provider web address:
Fair.bungalows@guinness.org.uk Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Guinness Care and Support Ltd Number of places (if applicable): Under 65 Over 65 7 0 The maximum number of service users who can be accommodated is 7. The registered person may provide the following category of service only: Care home with Nursing - Code N to service users of either gender whose primary care needs on admission to the home are within the following category: Learning disability (Code LD) Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Fair Bungalows is registered to provide nursing care for up to seven people who have learning disabilities and may also have additional sensory or physical disabilities. The accommodation consists of two connected bungalows: Fair Winds provides accommodation for three people and Fair Crest provides accommodation for four people. Each bungalow has its own facilities although people can move from one area to the other through an interconnecting laundry room and Nurses station. Each bungalow has an adapted bathroom. There is a garden at the forn and rear of the
Annual Service Review Page 2 of 5 property. A fenced-off area at the rear provides a safe area for people living at the home At the time of this inspection visit detailed information concerning fees was not available Annual Service Review Page 3 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We received a completed Annual Quality Assurance Assessment. This told us about what the service believed they do well, what they could do better, how they have improved and their plans for improvement. We compared this with the most recent copy of the homes Statement of Purpose and information we have received about the home since the last Key Inspection in May 2008. This included notifications of incidents sent to us by the home, complaints and concerns we have received and information received as a result of a recent referral to the Devon Safeguarding Team. What has this told us about the service? Fair Bungalows provides accommodation for people with learning disabilities and complex needs. There has been no manager registered with the Commission for a considerable time. During this time, there have been periods of temporary management or no manager at all. An historical arrangement for staffing the home has recently come to an end with the result that the staff group has been unstable and experienced staff have now left. We have received a number of notifications from the home about serious errors in the administration of medicines. The new Responsible Individual for Guinness Care and Support told us that these issues were being investigated. We have also received concerns about the condition of the homes environment and the neglect of the garden. Concerns about the home have recently escalated and have highlighted issues with care planning, staff training and competencies, care practices and the management of behaviour which challenges the service. The organisations service manager has told us that some of these issues have been addressed. However, concerns continue to be raised as a result of recent safeguarding meetings What are we going to do as a result of this annual service review? The next key Inspection of the home is due in May 2010. However, in response to our concerns, this will be brought forward Annual Service Review Page 4 of 5 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 5 of 5 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
