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Inspection on 02/10/06 for Falmouth House Residential Care Home

Also see our care home review for Falmouth House Residential Care Home for more information

This inspection was carried out on 2nd October 2006.

CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is Good. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.

The inspector found no outstanding requirements from the previous inspection report, but made 1 statutory requirements (actions the home must comply with) as a result of this inspection.

What follows are excerpts from this inspection report. For more information read the full report on the next tab.

What the care home does well

All three-service users said that they were treated with respect and that the support they received was very good. They also said that the meals were very good and that they were always provided with a choice. Several service users have an advocate to act on their behalf. Some service users have a support worker to enable them to become actively involved in community activities/interests. The care records clearly identify each service users holistic needs and service users are involved in drawing up these plans.

What has improved since the last inspection?

The kitchen has been refurbished to a good standard. The lounge has been decorated and new furniture purchased. Other areas throughout the building have been decorated and new carpets fitted.

What the care home could do better:

Three staff requires first aid training. The results of the service users quality assurance survey should be included in the service users guide; this will ensure that all prospective service users are informed of the outcomes. To improve the staff teams understanding and knowledge, equality and diversity training should be arranged, this should include all aspect of equality and diversity issues such as; gender, sexuality, disability, race, belief, age and ethnicity. This will promote the diversity agenda within the service, or even externally with other providers.

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