Inspection on 13/06/07 for Huntington House Nursing Home

This inspection was carried out on 13th June 2007.

CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is (sorry - unknown). The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.

The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.

Other inspections for this house

Huntington House Nursing Home 05/06/09

Huntington House Nursing Home 16/12/05

Huntington House Nursing Home 21/09/04

Huntington House Nursing Home 01/05/04

Similar services:

The Shelley

Springfield House

Sutton Lodge Nursing Home

St Helier`s Residential Hotel

St Joseph`s

Ridgemount

Wingham Court

Old Hastings House

Extracts from inspection reports are licensed from CQC, this page was updated on 09/07/2008.

CARE HOMES FOR OLDER PEOPLE Huntington House Nursing Home Huntington House Drive Hindhead Surrey GU26 6BG Lead Inspector Vera Bulbeck Unannounced Inspection 13th June 2007 10:40 X10015.doc Version 1.40 Page 1 The Commission for Social Care Inspection aims to: • • • • Put the people who use social care first Improve services and stamp out bad practice Be an expert voice on social care Practise what we preach in our own organisation Reader Information Document Purpose Author Audience Further copies from Copyright Inspection Report CSCI General Public 0870 240 7535 (telephone order line) This report is copyright Commission for Social Care Inspection (CSCI) and may only be used in its entirety. Extracts may not be used or reproduced without the express permission of CSCI www.csci.org.uk Internet address Huntington House Nursing Home DS0000017617.V338396.R01.S.doc Version 5.2 Page 2 This is a report of an inspection to assess whether services are meeting the needs of people who use them. The legal basis for conducting inspections is the Care Standards Act 2000 and the relevant National Minimum Standards for this establishment are those for Care Homes for Older People. They can be found at www.dh.gov.uk or obtained from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering: www.tso.co.uk/bookshop This report is a public document. Extracts may not be used or reproduced without the prior permission of the Commission for Social Care Inspection. Huntington House Nursing Home DS0000017617.V338396.R01.S.doc Version 5.2 Page 3 SERVICE INFORMATION Name of service Huntington House Nursing Home Address Huntington House Drive Hindhead Surrey GU26 6BG Telephone number Fax number Email address Provider Web address Name of registered provider(s)/company (if applicable) Name of registered manager (if applicable) Type of registration No. of places registered (if applicable) 01428 604600 01428 606825 manager@huntingtonhouse.co.uk Huntington House Limited Kathryn Jane Desmond Care Home 41 Category(ies) of Old age, not falling within any other category registration, with number (41) of places Huntington House Nursing Home DS0000017617.V338396.R01.S.doc Version 5.2 Page 4 SERVICE INFORMATION Conditions of registration: 1. The age/age range to be accommodated will be 60 years and over. Date of last inspection 16th December 2005 Brief Description of the Service: Huntington House is a registered care home providing nursing for up to 41 residents. It is located near Hindhead, set in 30 acres of well-tended grounds, providing a very peaceful setting. The majority of bedrooms are for single occupancy, 26 offer an en-suite facility. The home has the facility to offer accommodation to couples on request. There is ample parking facilities and the home provides internal catering and activities. The resident’s benefit from a nicely decorated lounge, dining area as well as a good sized conservatory used as the dining area as well as another seating area. The home is owned and run by Mr and Mrs Hoare, both involved in the day-today operations. A Care Consultant is also employed to assist the management. The current fees are from £770.00 to £1,155.00. Items not covered by the fee include hairdressing, private telephone line, toiletries and personal items. Huntington House Nursing Home DS0000017617.V338396.R01.S.doc Version 5.2 Page 5 SUMMARY This is an overview of what the inspector found during the inspection. This unannounced site visit formed part of the key inspection process and took place over seven hours commencing at 10.20 am and ending at 17.40pm. Mrs V Bulbeck, Regulation Inspector carried out the visit. A full tour of the premises was undertaken. Four care plans were sampled and the care observed for the four individuals. The inspector spoke with a number of service users to obtain feedback. The inspector was also able to speak to five relatives/visitors and several members of staff during the visit. A number of records were observed. The registered manager Mrs Kathryn Desmond was on duty. There were thirty-four service users living in the home on the day of the site visit and there were three vacancies. Several bedrooms have been changed or in the process of being changed to include en-suite facilities. There are two stabled horses in the grounds of the home, which are looked after by the proprietors. There is also another resident in the home, Smokey the cat, who receives a lot of attention from residents and staff. The inspector would like to thank the service users and staff for their cooperation and hospitality during the inspection. The service users living in the home wish to be called residents, therefore service users will be referred to as residents throughout the report. What the service does well: Resident’s views are continually sought to improve the service the home provides. Regular meetings with residents are undertaken; the registered manager chairs the meetings. However, minutes of the meetings need to be undertaken to ensure comments made are taken seriously. The inspector spoke to a number of residents; all were complimentary towards the staff, regarding the care provided and the staff team. Several residents living in the home stated they were happy to be living in such a nice place; they were well dressed and some stated they enjoyed their lunch on the day of the site visit. Lunch is served in the main dining area and two residents have their meals in a small conservatory, which was nicely laid out for the two residents who seem to enjoy each other’s company conversing and eating together. Huntington House Nursing Home DS0000017617.V338396.R01.S.doc Version 5.2 Page 6 The tables were nicely laid, the food was plentiful and appeared appetising and nourishing. However, some residents informed the inspector they prefer to eat their meals in their bedroom. The inspector spoke with a number of staff on duty on the day of inspection; staff commented they feel supported by the registered manager. Staff also commented they work well together and the team is stable, with very few changes in the team. The home was homely and welcoming and all areas in the home were nicely decorated and furnished. Some residents had some items of furniture in their bedrooms, which they had brought into the home with them What has improved since the last inspection? What they could do better: Please contact the provider for advice of actions taken in response to this inspection. The report of this inspection is available from enquiries@csci.gsi.gov.uk or by contacting your local CSCI office. The summary of this inspection report can Huntington House Nursing Home DS0000017617.V338396.R01.S.doc Version 5.2 Page 7 be made available in other formats on request. Huntington House Nursing Home DS0000017617.V338396.R01.S.doc Version 5.2 Page 8 DETAILS OF INSPECTOR FINDINGS CONTENTS Choice of Home (Standards 1–6) Health and Personal Care (Standards 7-11) Daily Life and Social Activities (Standards 12-15) Complaints and Protection (Standards 16-18) Environment (Standards 19-26) Staffing (Standards 27-30) Management and Administration (Standards 31-38) Scoring of Outcomes Statutory Requirements Identified During the Inspection Huntington House Nursing Home DS0000017617.V338396.R01.S.doc Version 5.2 Page 9 Choice of Home The intended outcomes for Standards 1 – 6 are: 1. 2. 3. 4. 5. 6. Prospective service users have the information they need to make an informed choice about where to live. Each service user has a written contract/ statement of terms and conditions with the home. No service user moves into the home without having had his/her needs assessed and been assured that these will be met. Service users and their representatives know that the home they enter will meet their needs. Prospective service users and their relatives and friends have an opportunity to visit and assess the quality, facilities and suitability of the home. Service users assessed and referred solely for intermediate care are helped to maximise their independence and return home. The Commission considers Standards 3 and 6 the key standards to be inspected. JUDGEMENT – we looked at outcomes for the following standard(s): 3 and 6. Quality in this outcome area is good. This judgement has been made using available evidence including a visit to this service. Each resident is only admitted to the home following a needs assessment to ensure that the home can meet the resident’s identified needs. The home does not offer intermediate care. EVIDENCE: A number of residents have been admitted to the home, since the last inspection and it was noted that pre assessments had been undertaken these documents were found to be well documented, the resident, relative or care manager is involved where possible and signs the document to ensure the home is able to meet the residents needs, prior to admission to the home. The home has provided a service users guide to all residents and relatives on admission to the home. This was not checked on this visit, management of the home stated that the statement of purpose and the service users guide is Huntington House Nursing Home DS0000017617.V338396.R01.S.doc Version 5.2 Page 10 reviewed on a regular basis to include any changes, and an up to date copy is provided to all residents. Some relatives are also provided with a copy particuarly, if a resident is unable to be involved with the care provided in the home. The home does not admit residents requiring intermediate care, as the facilities required for the care needed are not available in the home. Huntington House Nursing Home DS0000017617.V338396.R01.S.doc Version 5.2 Page 11 Health and Personal Care The intended outcomes for Standards 7 – 11 are: 7. 8. 9. 10. 11. The service user’s health, personal and social care needs are set out in an individual plan of care. Service users’ health care needs are fully met. Service users, where appropriate, are responsible for their own medication, and are protected by the home’s policies and procedures for dealing with medicines. Service users feel they are treated with respect and their right to privacy is upheld. Service users are assured that at the time of their death, staff will treat them and their family with care, sensitivity and respect. The Commission considers Standards 7, 8, 9 and 10 the key standards to be inspected. JUDGEMENT – we looked at outcomes for the following standard(s): 7, 8, 9 and 10. Quality in this outcome area is good. This judgement has been made using available evidence including a visit to this service. Personal care and healthcare support and assistance is planned and was clearly documented in care plans by the staff. Resident’s healthcare needs are maintained with a good working relationship with the healthcare professionals involved who visit the home on a regular basis, they provide, assistance support and guidance. EVIDENCE: Four residents care plans were sampled and there was evidence that resident’s health, personal and social care needs had been identified and assessed. Care notes are well documented and detailed. A copy of the care plan is kept in the nurse’s station to enable staff to use as a working tool. A number of risk assessments have been updated for all residents living in the home. A number of resident’s are receiving palliative care. A member of staff confirmed her background knowledge was that she had worked previously with people needing palliative and terminal care and considered herself to be well trained. The member of staff undertakes training with the staff team to ensure Huntington House Nursing Home DS0000017617.V338396.R01.S.doc Version 5.2 Page 12 they have an awareness and knowledge, and on a one to one basis staff have hands on skills regarding palliative and terminal care. However, on a survey returned to the Commission for Social Care Inspection (CSCI) received from the medical team attached to the home, there was a comment stating that staff requires more training in this area. Upon discussion with the registered manager who informed the inspector that training is ongoing and the majority of staff are trained. Medication records were found to be well documented and a list of staff signatures was recorded on the file. There was a photograph of the resident on the MAR sheet. The qualified nurse on duty administers medication. The manager is maintaining a weekly check on the administration of medication to ensure there are no errors. Storage facilities were appropriate. Two resident’s are able to self medicate. Both residents have been provided with a lockable facility to store the medication in their bedroom. Appropriate records are maintained of the drugs provided to the residents and the nurse in charge undertakes regular checks to ensure the medication is being administered as directed. The residents spoken to confirmed that staff are respectful and knock on the door before entering. Observation by the inspector was some residents and staff has a good rapport. Residents stated they discuss any worries they have with their family. However, some residents do not have family or friends, the inspector would advise the management of the home to seek the services of an advocate for those residents. Huntington House Nursing Home DS0000017617.V338396.R01.S.doc Version 5.2 Page 13 Daily Life and Social Activities The intended outcomes for Standards 12 - 15 are: 12. 13. 14. 15. Service users find the lifestyle experienced in the home matches their expectations and preferences, and satisfies their social, cultural, religious and recreational interests and needs. Service users maintain contact with family/ friends/ representatives and the local community as they wish. Service users are helped to exercise choice and control over their lives. Service users receive a wholesome appealing balanced diet in pleasing surroundings at times convenient to them. The Commission considers all of the above key standards to be inspected. JUDGEMENT – we looked at outcomes for the following standard(s): 12, 13, 14 and 15. Quality in this outcome area is excellent. This judgement has been made using available evidence including a visit to this service. Residents are supported and encouraged to maintain contact with family and friends. Meals are well balanced and varied with individual choices and preferences as well as special dietary needs catered for. EVIDENCE: The Majority of residents have contact with family and friends and the inspector had the opportunity to speak with five relatives and friends on the day of the site visit. Those spoken to confirmed they are very happy with the home and one person stated, “She could not have chosen a better home for her relative to live in” Discussion with the families at the time of the inspection confirmed that some visit on a regular daily basis. It was also noted in the visitor’s book that there is a daily record of visitors to the home. One relative spoken to confirmed she visits daily. Those residents who do not have family or friends an advocate needs to be involved. A number of residents are subject to Power of Attorney. There is a planned monthly activity programme, which is displayed on the notice board for residents to view and all residents are provided with a copy in their bedroom. The dining area is mainly used for activities, also the Huntington House Nursing Home DS0000017617.V338396.R01.S.doc Version 5.2 Page 14 conservatory. On the day of the site visit a musician was playing the piano in one of the lounge areas. A number of residents were enjoying the music and a great deal of singing was heard. The inspector spoke with the activity organiser who confirmed the programme is varied; she also stated that she tries to encourage those residents who do not wish to be involved. Some residents prefer to sit and read or watch television. A number of residents stated they enjoy the activities and there should be more available, and some stated, “They are not interested in joining any group”. Several residents commented that the staff team are very good; one resident commented, “The staff are wonderful nothing is too much trouble”. One resident informed the inspector that she has a car and is able to go out on a regular basis. Several residents confirmed on occasions they are able to go out with their relatives. The meals served in the home were nutritional in content and well balanced. The chef is involved with the menu planning, and seeks the resident’s views. The menu of the day is displayed in various areas around the home for residents to see and all residents are informed of the menu. The chef was on duty at the time of visiting the kitchen and was able to demonstrate the procedures and the operation of staff working in the kitchen. Cakes are baked every day for afternoon tea. The inspector observed fresh fruit in dishes in the kitchen and the registered manager and a relative confirmed that residents are able to have fresh fruit whenever they request. A number of residents require feeding and the inspector observed some staff feeding the resident’s; this can be a long process as some residents eat slowly. One resident commented to the inspector “ Sometimes they have to wait if they ring their call bell particularly during meal times”. Huntington House Nursing Home DS0000017617.V338396.R01.S.doc Version 5.2 Page 15 Complaints and Protection The intended outcomes for Standards 16 - 18 are: 16. 17. 18. Service users and their relatives and friends are confident that their complaints will be listened to, taken seriously and acted upon. Service users’ legal rights are protected. Service users are protected from abuse. The Commission considers Standards 16 and 18 the key standards to be. JUDGEMENT – we looked at outcomes for the following standard(s): 16 and 18. Quality in this outcome area is excellent. This judgement has been made using available evidence including a visit to this service. The home has a simple, clear and accessible complaints procedure, which includes timescales for the process. All staff spoken to confirm they are aware and were knowledgeable regarding protecting residents from harm or abuse. EVIDENCE: There have been no recorded complaints in the home for some considerable time. The procedure for dealing with complaints was available and any complaints would be dealt with within the 28-day time scale. The registered manager was very clear on the procedure for managing any complaints and the outcome of the complaint, for example letters and the closure of the complaint. All residents are provided with a copy of the complaints procedure, which is available in the resident’s terms and conditions, all new residents are given a copy on arrival in the home. A copy of the complaints procedure is also clearly displayed on the wall in the hallway. The homes policies and procedures for the protection of vulnerable adults and a whistle blowing policy were in place and the majority of staff has received the protection of vulnerable adults training. Staff on duty confirmed they had undertaken this training and were aware of the procedures. The home has an up to date copy of Surrey Multi Agency procedures. Huntington House Nursing Home DS0000017617.V338396.R01.S.doc Version 5.2 Page 16 The home is in the process of dealing with a recent allegation. The registered manager is investigating the allegation with social services involved under Surrey Multi Agency procedures for the protection of vulnerable adults. The management and staff to be congratulated on the prompt action taken, to ensure all the residents are protected from harm and abuse. Residents are encouraged to vote and some have been registered for a postal vote. Huntington House Nursing Home DS0000017617.V338396.R01.S.doc Version 5.2 Page 17 Environment The intended outcomes for Standards 19 – 26 are: 19. 20. 21. 22. 23. 24. 25. 26. Service users live in a safe, well-maintained environment. Service users have access to safe and comfortable indoor and outdoor communal facilities. Service users have sufficient and suitable lavatories and washing facilities. Service users have the specialist equipment they require to maximise their independence. Service users’ own rooms suit their needs. Service users live in safe, comfortable bedrooms with their own possessions around them. Service users live in safe, comfortable surroundings. The home is clean, pleasant and hygienic. The Commission considers Standards 19 and 26 the key standards to be inspected. JUDGEMENT – we looked at outcomes for the following standard(s): 19 and 26. Quality in this outcome area is good. This judgement has been made using available evidence including a visit to this service. Improvements in the home are continuous in order to ensure a safe and wellmaintained environment for residents. The home was observed to be clean and hygiene. EVIDENCE: The environment is homely and welcoming all bedrooms were nicely decorated and furniture was of a good standard, rooms were personalised with some items brought into the home from the resident’s own home, or purchased by the residents to suit their new surroundings, for example; new televisions. The home has two maintenance persons who ensure all areas in the home are meeting the health and safety aspects. They are responsible for the checking of the fire alarm system and records relating to health and safety. They also ensure all the bedrooms and communal areas are decorated to a high standard. Huntington House Nursing Home DS0000017617.V338396.R01.S.doc Version 5.2 Page 18 The laundry facilities are currently situated over three floors. The washing machine is on the ground floor, the dryer is on the first floor and the ironing and another drying area is in the basement. The laundry person therefore needs to carry wet washing up and downstairs, which is potentially a health and safety risk. The laundry person has worked in the home for the past 18 years and takes pride in her work to ensure resident’s clothes are well presented. She knows all the residents well including their likes and dislikes. The laundry person, has the responsibility of ensuring the resident is able to put their clothes in the drawers or wardrobe, or a member of staff would assist in this task. The gardens in the front and back of the house are vast; they are well maintained and nicely laid out. Access to the garden is via a ramp from the conservatory or the front door, on a flat surface, which is needed for wheelchair users. However, the other side of the building has a shingle pathway, which could be hazardous for wheelchair users. The inspector advised the manager to consider changing the shingle pathway to a flat surface to enable wheelchair users to be able to use, particuarly in the event of a fire. Huntington House Nursing Home DS0000017617.V338396.R01.S.doc Version 5.2 Page 19 Staffing The intended outcomes for Standards 27 – 30 are: 27. 28. 29. 30. Service users’ needs are met by the numbers and skill mix of staff. Service users are in safe hands at all times. Service users are supported and protected by the home’s recruitment policy and practices. Staff are trained and competent to do their jobs. The Commission consider all the above are key standards to be inspected. JUDGEMENT – we looked at outcomes for the following standard(s): 27, 28, 29 and 30. Quality in this outcome area is good. This judgement has been made using available evidence including a visit to this service. The numbers and skill mix of the staff meets resident’s needs. The home has a comprehensive staff recruitment and training programme which, incorporates all areas needed to ensure, as far as reasonably possible, that residents are in safe hands at all times. EVIDENCE: The staffing arrangements in the home include seven care staff, and two qualified nurses on duty, during the waking day. The nurses who are responsible for administering the medication as well as writing care plans and other duties as required. There are currently thirty-four residents between the two floors and a number of residents require two or more people for providing personal care and a number of residents require feeding. There are eight cleaners employed to ensure the cleanliness of the home, the working pattern is Monday to Friday working 9am until 3 pm and Saturday and Sunday working from 9am until 1 pm. There are also six ancillary workers who cover a range of duties in the home and garden. Full recruitment procedures are being followed. All staff has been checked against the Criminal Records Bureau (CRB) and POVA checked before working Huntington House Nursing Home DS0000017617.V338396.R01.S.doc Version 5.2 Page 20 in the home. Staff records were observed and found to be well documented, including contracts and terms and conditions. The majority of staff has received (POVA) protection of vulnerable adults training and further training is ongoing. The home has 14 of staff with NVQ Level 2 training and above, this includes eleven staff who have completed NVQ Level 2 and above. Three staff are in the process of NVQ Level 2 and above. The registered manager has identified training as a priority. It was identified at the time of the visit that the registered manager and all staff have attended cultural awareness training. The registered manager informed the inspector that all staff is made aware of the differences in cultures and religion. The inspector would advise the management of the home to attend equality and diversity training. Huntington House Nursing Home DS0000017617.V338396.R01.S.doc Version 5.2 Page 21 Management and Administration The intended outcomes for Standards 31 – 38 are: 31. 32. 33. 34. 35. 36. 37. 38. Service users live in a home which is run and managed by a person who is fit to be in charge, of good character and able to discharge his or her responsibilities fully. Service users benefit from the ethos, leadership and management approach of the home. The home is run in the best interests of service users. Service users are safeguarded by the accounting and financial procedures of the home. Service users’ financial interests are safeguarded. Staff are appropriately supervised. Service users’ rights and best interests are safeguarded by the home’s record keeping, policies and procedures. The health, safety and welfare of service users and staff are promoted and protected. The Commission considers Standards 31, 33, 35 and 38 the key standards to be inspected. JUDGEMENT – we looked at outcomes for the following standard(s): 31, 33, 35 and 38. Quality in this outcome area is excellent. This judgement has been made using available evidence including a visit to this service. Resident’s, benefit from an open, positive and inclusive management style. The home has a monitoring system in place that is based on seeking the views of the residents. Resident’s finances are managed and documented to a good standard. The health and safety of the residents is a high priority by the management and staff of the home. EVIDENCE: The registered manager is competent and qualified to manage the home, the manager is in the process of completing the Registered Managers award. Staff were complementary regarding the manager and stated they feel supported, the registered manager has an open door policy, staff also stated they are able to speak with the manager at anytime. One member of staff stated the manager is very flexible with staff and has a great understanding. Huntington House Nursing Home DS0000017617.V338396.R01.S.doc Version 5.2 Page 22 Regular visits are undertaken by a designated person to check the home is meeting the required standards. A questionnaire (Customer Care Satisfaction) is sent to all relatives on a yearly basis. Information regarding the survey can be obtained from the registered manager. The registered manager undertakes regular meetings with residents at least once a month. The inspector observed the notice of the meeting displayed on the resident’s notice board. The registered manager stated only very few residents attend the meetings. Minutes of the meeting need to be documented to ensure the home is meeting the needs of the residents, and an action plan to be in place so that appropriate feedback can be given at the next meeting to ensure the views and comments made by the residents are taken seriously. A number of records were checked and were found to be well documented and details were filed appropriately. The maintenance person stated that he is responsible for maintaining regular checks on the fire alarm system and ensures the health and safety aspects of the home are meeting the required Regulations. The Environmental Health Officer visited the home on14/11/06 to undertake an inspection on the kitchen there were no requirements made and the next inspection will be 12 –18 months time. Residents finances are managed mainly by relatives, four residents have power of attorney. The residents are provided with a sum of money for personal expenses, which is managed by the registered manager. The inspector checked the records, receipts and money is held in a sealed envelope and signed on the seal by the manager to ensure the money is safe. Four comment cards were received from residents and comments were complimentary towards the management and staff. The comments mentioned are taken from residents feedback comment cards sent to the Commission for Social Care Inspection prior to the inspection and discussion with residents on the day of the site visit. Some of the comments received from residents: • • • “Cannot speak to highly of the staff” “Alternatives to the menu are always good” “The staff are wonderful nothing is too much trouble”. The inspector received three comment cards from relatives/visitors. The majority stated the care provided is excellent. The comments mentioned are taken from relatives/visitors advocates feedback comment cards sent to the Commission for Social Care Inspection prior to the inspection and discussion with relatives on the day of the site visit. Huntington House Nursing Home DS0000017617.V338396.R01.S.doc Version 5.2 Page 23 Some of the comments received from relatives/friends advocate were: • • • • • • • • • • • • • • • • • The home performs to the highest standard, staff are well trained and go the extra mile Huntington House is excellent Staff are wonderful Residents are cared for extremely well Relatives are kept up to date on their relative Excellent nursing and care skills (Vast improvement to their relative) Relative stated seen “Staff on numerous training courses” Staff show great consideration Impressed with the manager being so pro-active Sometimes difficult to understand some staff Three comment cards were received from the G.P medical team and a professional person involved with the home. Staff require wound care and palliative care updates Good working relationship – staff helpful and efficient • • Huntington House Nursing Home DS0000017617.V338396.R01.S.doc Version 5.2 Page 24 SCORING OF OUTCOMES This page summarises the assessment of the extent to which the National Minimum Standards for Care Homes for Older People have been met and uses the following scale. The scale ranges from: 4 Standard Exceeded 2 Standard Almost Met (Commendable) (Minor Shortfalls) 3 Standard Met 1 Standard Not Met (No Shortfalls) (Major Shortfalls) “X” in the standard met box denotes standard not assessed on this occasion “N/A” in the standard met box denotes standard not applicable ENVIRONMENT CHOICE OF HOME Standard No Score 1 2 3 4 5 6 Standard No 19 20 21 22 23 24 25 26 Score X X 3 X X N/A HEALTH AND PERSONAL CARE Standard No Score 7 3 8 3 9 3 10 3 11 X DAILY LIFE AND SOCIAL ACTIVITIES Standard No Score 12 3 13 3 14 4 15 4 COMPLAINTS AND PROTECTION Standard No Score 16 3 17 X 18 4 3 X X X X X X 3 STAFFING Standard No Score 27 3 28 X 29 3 30 3 MANAGEMENT AND ADMINISTRATION Standard No 31 32 33 34 35 36 37 38 Score X X 3 X 3 X X 3 Huntington House Nursing Home DS0000017617.V338396.R01.S.doc Version 5.2 Page 25 No Are there any outstanding requirements from the last inspection? STATUTORY REQUIREMENTS This section sets out the actions, which must be taken so that the registered person/s meets the Care Standards Act 2000, Care Homes Regulations 2001 and the National Minimum Standards. The Registered Provider(s) must comply with the given timescales. No. Standard Regulation Requirement Timescale for action RECOMMENDATIONS These recommendations relate to National Minimum Standards and are seen as good practice for the Registered Provider/s to consider carrying out. No. 1 2 3 4 Refer to Standard OP19 OP19 OP30 OP33 Good Practice Recommendations Management of the home to review the laundry facilities. Management to review the pathway around the building. All staff to receive equality and diversity training. All meetings to be documented. Huntington House Nursing Home DS0000017617.V338396.R01.S.doc Version 5.2 Page 26 Commission for Social Care Inspection Oxford Office Burgner House 4630 Kingsgate Oxford Business Park South Cowley, Oxford OX4 2SU National Enquiry Line: Telephone: 0845 015 0120 or 0191 233 3323 Textphone: 0845 015 2255 or 0191 233 3588 Email: enquiries@csci.gsi.gov.uk Web: www.csci.org.uk © This report is copyright Commission for Social Care Inspection (CSCI) and may only be used in its entirety. Extracts may not be used or reproduced without the express permission of CSCI Huntington House Nursing Home DS0000017617.V338396.R01.S.doc Version 5.2 Page 27 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. 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