Inspection on 30/01/06 for Maple Lodge
Also see our care home review for Maple Lodge for more information
This inspection was carried out on 30th January 2006.
CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is Excellent. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.
The inspector found there to be outstanding requirements from the previous inspection report but made no statutory requirements on the home.
Other inspections for this house
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
Some of the residents living at Maple Lodge were very happy to speak to the inspector, and while the majority of people were engaged in conversation most discussion was held with three ladies who were sitting at the dining table. Despite all three suffering from varying degrees of dementia they were full of praise for the home, the care that they receive, and the staff. Staff confirmed that full attention was paid to meeting all identified health needs and that should residents require a GP there was no hesitation towards them receiving the care that they needed. The inspector saw three GP`s in the home during the inspection. Staff confirmed that family and friends were always made very welcome at the home. There were no complaints from any of the residents at Maple Lodge during the visit, and no complaints had been received by the home or the Commission since the last visit. Considerable effort is made by the home to provide a range of activities for the residents that will meet their varied tastes and interests. Various musical sessions are organised, there is bingo at least once a week. There is a wide range of table pastimes available.
What has improved since the last inspection?
There has been a new carpet laid in one bedroom. Both units have been named the Lily suite and the Ivy suite. The care managers/administration office has been redecorated and a new residents/relatives lounge has been provided, this area is to be dedicated to a much-loved resident who passed away. A newly appointed activity coordinator has revamped the activity programme and entertains the residents with new and innovative ideas. A new set of record books have been provided by the company that include a client nighttime check, domestic cleaning schedule and a complaints log.
What the care home could do better:
Mealtimes are relaxed occasions which residents find enjoyable, chatting both with each other and with the staff in the dining room that overlooks the pleasant grounds. The ladies at the dining table generally stated that they enjoyed their food but during the meal, two made negative comments about the lamb stew, swede, sprouts and potatoes but both enjoyed the pudding. The home must provide meals which are acceptable in terms of texture and flavour. A requirement has been made to this effect. Following a group discussion with staff it was determined that bed linen from the sister home is not delivered in sufficient quantities on a regular basis. Some of the bed linen is old and worn and needs to be replaced. Management confirmed that they have had to send some items back as they were not fit to be put on resident`s beds. The home must ensure that they have adequate good quality bed linen in suitable quantities, available at all times. It is very disappointing to have to make two requirements to Maple Lodge, as it is Maple Court who is ultimately responsible for the preparation and production of all meals and for the washing/repair of all laundry requirements. Both the catering and laundry aspects of the Maple Lodge have caused problems on an ongoing basis. It is now time that these issues are resolved. Further visits will take place until all standards have been met.