Inspection on 14/08/06 for Nethercrest Nursing Home
Also see our care home review for Nethercrest Nursing Home for more information
This inspection was carried out on 14th August 2006.
CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is Adequate. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.
The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
The home provides good sources of information for service users and potential users and fully supports this with a commitment to good communications and an open and accessible management approach. Care planning and delivery is holistic in approach involving service users and there is a commitment to staff development and training to assist in the delivery of care with a high proportion of care staff having completed NVQ training. Service users rights, dignity and respect are given prominence and the interaction between staff and service users was observed to be easy, thoughtful and considerate. Visitors are welcome across the day and join in with activities in the home. The meals are well received by service users with many complementing on the lunch served. The home recently achieved the Gold Award for Healthy Eating.
What has improved since the last inspection?
The company auditing system for case files is a useful tool to ensure that omissions and losses from the file are minimised and the documentation is kept fully up to date.
What the care home could do better:
The manager should audit the recording of medication to ensure a good standard of completion is maintained consistently.The supper that is provided during the evening should be shown on the menu allowing service users the opportunity to choose what and when to eat knowing the choices available, it will also demonstrate that the period between evening supper and breakfast does not exceed twelve hours. The cleaning schedule should be reviewed to ensure no areas of the home are left out such as the fire escape lobby from the lounge and cleaning of the conservatory blinds. A contingency arrangement must be found for cleaning carpets while the current cleaner is either repaired or replaced. The regular monitoring of services such as hot water supply and fire detection testing must be maintained during the absence of a maintenance person and during the replacements induction. The manager while newly in post must make application for registration at this home. The manager must ensure that arrangements for staffing are sufficiently flexible to respond to unexpected shortfalls due to absences or increased activity.