Inspection on 16/07/08 for Nethercrest Nursing Home
Also see our care home review for Nethercrest Nursing Home for more information
This inspection was carried out on 16th July 2008.
CSCI found this care home to be providing an Good service.
The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
Full needs assessments involving the individual and their family are carried out prior to the individual being admitted to the home. The assessment is very comprehensive and once completed gives a very good picture of the individual and their specific needs and preferences, allowing staff to provide a good standard of care.Throughout the inspection staff were observed interacting well with the people living at the home, supporting them and talking to them in a friendly, relaxed manner demonstrating that staff respect them and their dignity is promoted. People living at the home are supported to maintain contact with family and friends so that relationships that are important to them are maintained. Meals are served in a relaxed and unhurried manner so that people living at the home enjoy the social aspects of mealtimes. Adult protection strategies are robust, and staff have a clear understanding of the procedures, to ensure people at the home are safe and protected from harm. A confidential helpline is available for all to access if they have any concerns about adult protection. Staff training is very good and ensures that skilled, competent staff care for people living at the home.
What has improved since the last inspection?
Care plans and risk assessments are comprehensive and provide a detailed picture of the individual. Regular reviews ensure that the care documented is reflective of the care being given. Supervision of staff is much improved and ensures that people living at the home receive care from competent qualified staff. Internal audits are carried out in the home. Areas for improvements are identified and actionned to ensure the building is maintained.