Inspection on 11/05/05 for Radfords
Also see our care home review for Radfords for more information
This inspection was carried out on 11th May 2005.
CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is Excellent. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.
The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
Radfords provides a very broad range of activities for all residents which residents are both encouraged and supported in undertaking. The home`s main strength, and one that is a particularly noteworthy, is the way that residents are involved in each and every aspect of the home`s day to day running, with their views both sought and acted upon as a matter of course. Families of the residents are welcomed and encouraged to the home and there are excellent relationships between the residents` families and the home`s manager and staff. The manager runs the home in such a way as to ensure that the residents are always involved and aware of any changes within the home. The manager promotes openness and honesty within the home.
What has improved since the last inspection?
Staff have been given delegated duties and responsibilities which has allowed the manager more time to spend with the residents to ensure that standards are being maintained, and care provided, as residents wish. Residents have been given easy, understandable access to any information regarding the home, as all the communication has been, or is the process of being, put into a pictorial/symbol format within the home. This includes residents` personal records and general information regarding the day to day running of the home. Assessments of residents has improved, in so far as that there is a now a much more detailed assessment undertaken of the residents needs which is done with the resident, and again, recorded in a suitable format which is understood by the resident. General paperwork within the home has been further streamlined and rearranged to allow easy access by staff and residents.
What the care home could do better:
The general appearance of some of the home`s furniture, fittings and carpets was such that some areas looked a little worn/shabby. Some areas of the home would benefit from some further general upgrading. The home does not employ a designated handyman/maintenance person and as such staff have to fit in any upgrading within working hours. Consequently there is not always sufficient time to ensure high standards, regarding the general upkeep/appearance of the home, is available.