Please note that the information on this website is now out of date. It is planned that we will update and relaunch, but for now is of historical interest only and we suggest you visit cqc.org.uk
Inspection on 06/10/06 for Seahaven
Also see our care home review for Seahaven for more information
This inspection was carried out on 6th October 2006.
CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is Adequate. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.
The inspector found there to be outstanding requirements from the previous inspection report but made no statutory requirements on the home.
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
These are some of the comments made by residents and other relatives: " Everything has been done to make my mum`s stay at Seahaven as comfortable as possible. She is very happy and content. I am very happy at the care and attention she has been receiving and know she will be well cared for. The Management and staff have been brilliant and I can`t praise them enough." " Management and staff are always aware of any problems and I`m very happy they listen and do their best to solve any problems I have. I am very happy with the care and attention I receive staff at Seahaven. First time I have relaxed and felt comfortable knowing that there are carers who are there for me." " Very caring management and staff. It is my home and I want to stay." The Manager and her staff encouraged and supported residents` relatives to be involved in the care of their family members. Residents` families were made to feel welcome. The Home had a welcoming and relaxed atmosphere. Staff had developed warm and caring relationships with the people in their care. Residents and relatives were satisfied with the care and support provided at the Home. The staff team showed a commitment to providing residents with the best possible care.Over 74 % of the care staff had obtained a relevant qualification in caring for older people. Residents` care records were clearly written and easy to understand. A range of risk assessments had been completed as part of the steps taken to keep the Home safe and free from hazards. The kitchen was clean and hygienic.
What has improved since the last inspection?
A new approach to care planning had been introduced since the last inspection. Care plans had been prepared for all residents using the new format. The Manager had surveyed residents, their families and professionals visiting the Home, to obtain their views of the quality of care and services provided at Seahaven. The staff rotas examined were up to date and contained the necessary information. The ground floor lounge had been redecorated and new carpets and curtains had been fitted. At the time of the inspection, the dining room was being redecorated. bedroom had been converted into a smoking area. A
What the care home could do better:
The service needs to ensure that residents` care plans cover all aspects of their assessed needs. This will help ensure that staff are clear about how to meet residents` needs. Also ensure that the Home`s medication policy is comprehensive, covering all the recommended areas and make improvements to the Home`s medication practices. These measures will help ensure that residents` are protected from potential harm. A written plan of the activities needs to be provided within the Home, while a programme of individual activities for people with dementia needs to be developed. These measures will help ensure that residents are encouraged to lead a fulfilling and active life.Prepare a nutritional policy that covers the recommended best practice areas. This will ensure that staff are clear about how to meet the nutritional needs of the people in their care. All staff must receive training in the protection of vulnerable adults. This will help ensure that staff are clear about the actions should be taken to prevent residents being placed at risk of harm or abuse. Furnishings and fittings need to be of a good standard and the Home needs to be maintained in good decorative condition. This will help ensure that residents are provided with a comfortable, well-maintained and pleasant place within which to live. Ensure that where Criminal Records Bureau Disclosure Certificates contain information of concern, this is explored with applicant and a written record kept. This will help ensure that residents are protected from the potential threat of harm or abuse. An Annual Development Plan for the Home should be prepared. This will help ensure that residents are able to see that there is a written programme that sets out how the Home`s furnishings, fittings and fabric of the building are to be renewed, repaired and improved. Ensure that staff receive formal supervision at least six times a year. This will help ensure that staff are clear about the standards to which they are expected to work to. The owner of the Home must carry out monitoring visits. This will help ensure that the Home continues to be run in the best interests of the residents. Staff must receive fire prevention training from a `competent person` and participate in regular fire drills. This will help ensure that staff are clear about what to do in the event of a fire. Again staff must receive regular training in moving and handling. This will help ensure that residents are safely transferred without putting themselves, or staff, at risk of harm. Ensure that the Home`s hoisting equipment is maintained on a regular basis. This will help ensure that residents are protected from potential harm.