Inspecting for better lives Random inspection report
Care homes for older people
Name: Address: South Quay Nursing Home Cowpen Road Blyth Northumberland NE24 5TT The quality rating for this care home is: The rating was made on: three star excellent service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full assessment of the service. We call this a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed inspection. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Suzanne McKean Date: 1 1 1 1 2 0 0 8 Information about the care home
Name of care home: Address: South Quay Nursing Home Cowpen Road Blyth Northumberland NE24 5TT 01670351831 01670540253 south.quay@fshc.co.uk Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Ringdane Limited (wholly owned subsidiary of Four Seasons Health Care Limited) Name of registered manager (if applicable) Ms Pamela Towers Type of registration: Number of places registered: care home 57 Conditions of registration: Category(ies) : Number of places (if applicable): Under 65 old age, not falling within any other category physical disability 0 12 Over 65 45 0 Conditions of registration: The registered person may provide the following category of service only: Care Home with Nursing - Code N To service users of the following gender: Either Whose primary care needs on admission to the Home are within the following categories: Old Age, not falling within any other category, Code OP, maximum number of places 45 Physical Disability, Code PD, maximum number of places, 12 The maximum number of service users who can be accommodated is: 57 Date of last inspection Brief description of the care home Care Homes for Older People Page 2 of 8 South Quay is a purpose built two-storey building of traditional brick built and tiled roof construction. It is situated on a large corner site on the outskirts of Blyth. The home is within walking distance of the shopping area of the town and the local amenities situated in that area. It is on the main bus route. The surrounding area is mainly domestic housing with some commercial properties. The home has two distinct units, the new unit is the Spinal and neuro-disability Rehabilitation suite and the existing one, the Chipchase Unit one that is registered to provide places for older people. Both areas provide nursing care to the people living in the home. All residents are accommodated in single rooms. The home provides information about the service through the service user guide. A copy of the last inspection report from The Commission for Social Care Inspection is available in the entrance to the home. Care Homes for Older People Page 3 of 8 What we found:
An unannounced visit was carried out to the home on 11th November 2008 to look at the way the home has responded to the requirement that was made at the last inspection. The manager, Mrs Towers spent some time touring the home with the inspector and assisted in the process. She was also working as the nurse on the shift. Sufficient staff were on duty to meet the needs of the residents although there was some staff sickness some staff were covering the gaps. The residents on both of the units of the home were spoken to and were very complementary about the care they receive. The home was warm and welcoming, one visitor said that she felt that she was always made welcome and felt that their relative was well cared for. The tour of the premises found that the work to replace the conservatory had been completed and the area was pleasant and comfortable. The replacement of the fire doors was part of this rebuild. No additional requirements were identified at this inspection. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 4 of 8 Care Homes for Older People Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes R No £ Outstanding statutory requirements These requirements were set at the last inspection. They may not have been looked at during this inspection, as a random inspection is short and focussed. The registered person must take the necessary action to comply with these requirements within the timescales set.
No. Standard Regulation Requirement Timescale for action 1 19 23 The damaged sealed unit 01/10/2008 windows must be replaced as planned. The doors to the conservatory must be repaired or replaced as necessary. Care Homes for Older People Page 6 of 8 Requirements and recommendations from this inspection
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Care Homes Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No. Refer to Standard Good Practice Recommendations Care Homes for Older People Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report CSCI General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 0845 015 0120 or 0191 233 3323 Textphone: 0845 015 2255 or 0191 233 3588 Email: enquiries@csci.gsi.gov.uk Web: www.csci.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2009) Commission for Social Care Inspection (CSCI). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CSCI copyright, with the title and date of publication of the document specified. Care Homes for Older People Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
