Random inspection report
Care homes for older people
Name: Address: St Mary`s Lodge 81-83 Cheam Road Sutton Surrey SM1 2BD two star good service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Alison Ford Date: 2 9 0 9 2 0 0 9 Information about the care home
Name of care home: Address: St Mary`s Lodge 81-83 Cheam Road Sutton Surrey SM1 2BD 02086616215 F/P02086616215 Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Type of registration: Number of places registered: Conditions of registration: Category(ies) : Mrs Marietta Dudhee,Mr Jugdutt Dudhee care home 40 Number of places (if applicable): Under 65 Over 65 20 20 dementia old age, not falling within any other category Conditions of registration: 0 0 The maximum number of service users who can be accommodated is: 40 The registered person may provide the following category of service only: Care Home Only (CRH - PC) to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category - Code OP (maximum number of places: 20) Dementia - Code DE(E) (of the following age range: 65 years and over) (maximum number of places: 20) Date of last inspection Brief description of the care home St Marys Lodge is situated within walking distance of Sutton town centre, which provides a wide range of transport links, commercial, shopping, entertainment and
Care Homes for Older People Page 2 of 8 Brief description of the care home recreational facilities. The home is a substantial property created from the joining together of two large Edwardian family houses, with two wings of accommodation to the rear subsequently being added. The accommodation is laid out over three main floors, access to which is provided by a passenger lift and stairs; there are, however, many areas of the home that are only accessible by varying numbers of steps and the two sides of the home at ground level are also separated by a step. The home provides thirty single and five double-occupancy bedrooms. Communal space is generous and homely in character, being provided in a range of varying lounge / dining areas throughout the ground floor The home is registered to provide accommodation and care to 40 older people some of whom have dementia, nursing care is not provided. Care Homes for Older People Page 3 of 8 What we found:
The last key inspection of this service was undertaken on 1/4/2009. The home is currenty rated as two star, providing good quality outcomes for the people who live there. An Annual Service Review (ASR) is planned for this service as a part of our inspection programme. However, there has been limited contact with the home during the last year and we have not, as yet, received their Annual Quality Assurance Assessment ( AQAA). This document provides us with the homes self assessment of the way that they meet the needs of the people who use the service and also about their plans for the future. Therefore, we decided to undertake a short unannounced visit to the home to talk to the people who lived there and confirm that they felt it was still meeting their needs and providing good quality outcomes for them. We undertook a partial tour of the home, looking at communal areas , residents rooms and bathroom and toilet facilities. We spoke with several of the residents and also to a relative who was visiting and asked residents whether they were happy living there, if they enjoyed the meals that they were served and if the daily life in the home suited them. What the care home does well: What they could do better:
Care Homes for Older People Page 4 of 8 During the last year the home has maintained its redecoration and refurbishment programme. Some carpets, curtains and furniture have been replaced and there are plans to continue with this. Training for staff is given a high priority with some staff achieving an NQVQ to level 4. The Registered Manager has plans to make sure that training continues and all staff are familiar with the problems experienced by the people who live in the home and that they have the skills to support them. If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 6 of 8 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Older People Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Care Homes for Older People Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
