Latest Inspection
This is the latest available inspection report for this service, carried out on 5th May 2010. CQC found this care home to be providing an Good service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for St Mary`s Lodge.
What the care home does well On the day that we visited there were 28 people living in the home, the manager and six members of care staff on duty. They were supported by additional catering, domestic and laundry staff. The residents all looked happy, clean and well cared for and those we spoke with told us that the staff were very kind and they liked living there. Appropriate aids and adaptations had been provided for those who needed them. This home does not offer nursing care and, in the care plans that we saw, there was evidence that advice is sought from other health care professionals such as the district nurse or tissue viability nurse whenever necessary. There is an activities programme in place, for those people who want to participate, and we were able to see various games, adapted for people with limited abilities, that have been bought for them. One resident likes to play the piano which is in one of the lounges and entertainers visit to provide musical sessions. There are regular meetings held in the home so that residents and their families can contribute their ideas and influence the services that they receive. This would include discussion about future activities. An assessment of their likes and interests is also undertaken when they first come to live in the home. The lunchtime meal was served while we were visiting. Residents eat in one of the lounges, according to their preferences. Some like to sit together and chat while other like to watch the television. They told us that the food was very good and other dishes would be available if they didn`t like the days meal. Traditional British food is served although we were told that some people enjoy curry and this is provided for them regularly.We looked at the staff training programme and, in addition to mandatory sessions, they had received training which would help them understand residents. This has included looking at nutritional needs,dementia awareness and supporting those with challenging behaviour. The majority of the staff have achieved an NVQ level 2 and the manager and senior care staff have undertaken an NVQ level 4 and are continuing with additional qualifications. We spoke to some of the staff on duty and found them to be very knowledgeable about the residents, they displayed a good insight into their problems and how they should be addressed The manager holds regular staff meetings so that everyone is aware of what is happening in the home and any changes in the support needed by residents is discussed. We looked at medication storage and administration and these were generally in good order. We suggested that these should be audited on a regular basis to ensure that any errors are identified and addressed promptly. What the care home could do better: When we walked around the home we did notice that there were some cleaning materials which should have been locked away, as they could have been harmful to residents. This was addressed by the provider. We also reminded them of the need to ensure that fire doors were always shut, we found that some had been wedged open. We did not issue any requirements at this inspection and we did not find anything that would lead us to change our planned inspection programme. We can continue to visit should we receive any information which raises any concerns. Random inspection report
Care homes for older people
Name: Address: St Mary`s Lodge 81-83 Cheam Road Sutton Surrey SM1 2BD two star good service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Alison Ford Date: 0 5 0 5 2 0 1 0 Information about the care home
Name of care home: Address: St Mary`s Lodge 81-83 Cheam Road Sutton Surrey SM1 2BD 02086616215 F/P02086616215 Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Mrs Marietta Dudhee Type of registration: Number of places registered: Conditions of registration: Category(ies) : Mrs Marietta Dudhee,Mr Jugdutt Dudhee care home 40 Number of places (if applicable): Under 65 Over 65 20 20 dementia old age, not falling within any other category Conditions of registration: 0 0 The maximum number of service users who can be accommodated is: 40 The registered person may provide the following category of service only: Care Home Only (CRH - PC) to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category - Code OP (maximum number of places: 20) Dementia - Code DE(E) (of the following age range: 65 years and over) (maximum number of places: 20) Date of last inspection 2 9 0 9 2 0 0 9 Care Homes for Older People Page 2 of 8 Brief description of the care home St Marys Lodge is situated within walking distance of Sutton town centre, which provides a wide range of transport links, commercial, shopping, entertainment and recreational facilities. The home is a substantial property created from the joining together of two large Edwardian family houses, with two wings of accommodation to the rear subsequently being added. The accommodation is laid out over three main floors, access to which is provided by a passenger lift and stairs; there are, however, many areas of the home that are only accessible by varying numbers of steps and the two sides of the home at ground level are also separated by a step. The home provides thirty single and five double-occupancy bedrooms. Communal space is generous and homely in character, being provided in a range of varying lounge / dining areas throughout the ground floor The home is registered to provide accommodation and care to 40 older people some of whom have dementia, nursing care is not provided. Currently fees range from £436 - £450 and would be discussed prior to admission. Care Homes for Older People Page 3 of 8 What we found:
We did our last key inspection of this service in April 2008 and at that time we judged that it was providing good quality outcomes for the people that lived there and it was rated as a 2 star home. Since that time we have been made aware that the local authority are undertaking an investigation according to their safeguarding protocol. This has resulted in them suspending placements until they consider the issues have been addressed. This has prompted us to inspect the home to ensure that it is complying with the regulations. Two inspectors made an unannounced visit to the service and spent time walking around the home, talking with the people that live there and to the manager and some of the staff. We also looked at documentation that the home is required to keep as evidence of its commitment to the health and safety of those who use the service. This included a sample of care plans, medication records, maintenance records and staff personnel files. The manager has recently sent us their Annual Quality Assurance Assessment (AQAA) which is their self assessment of how well they are meeting their aims and objectives and tells us about their plans for the future. They always send us information about anything that happens there which affects the health or safety of residents, we call these notifications. What the care home does well:
On the day that we visited there were 28 people living in the home, the manager and six members of care staff on duty. They were supported by additional catering, domestic and laundry staff. The residents all looked happy, clean and well cared for and those we spoke with told us that the staff were very kind and they liked living there. Appropriate aids and adaptations had been provided for those who needed them. This home does not offer nursing care and, in the care plans that we saw, there was evidence that advice is sought from other health care professionals such as the district nurse or tissue viability nurse whenever necessary. There is an activities programme in place, for those people who want to participate, and we were able to see various games, adapted for people with limited abilities, that have been bought for them. One resident likes to play the piano which is in one of the lounges and entertainers visit to provide musical sessions. There are regular meetings held in the home so that residents and their families can contribute their ideas and influence the services that they receive. This would include discussion about future activities. An assessment of their likes and interests is also undertaken when they first come to live in the home. The lunchtime meal was served while we were visiting. Residents eat in one of the lounges, according to their preferences. Some like to sit together and chat while other like to watch the television. They told us that the food was very good and other dishes would be available if they didnt like the days meal. Traditional British food is served although we were told that some people enjoy curry and this is provided for them regularly. Care Homes for Older People Page 4 of 8 We looked at the staff training programme and, in addition to mandatory sessions, they had received training which would help them understand residents. This has included looking at nutritional needs,dementia awareness and supporting those with challenging behaviour. The majority of the staff have achieved an NVQ level 2 and the manager and senior care staff have undertaken an NVQ level 4 and are continuing with additional qualifications. We spoke to some of the staff on duty and found them to be very knowledgeable about the residents, they displayed a good insight into their problems and how they should be addressed The manager holds regular staff meetings so that everyone is aware of what is happening in the home and any changes in the support needed by residents is discussed. We looked at medication storage and administration and these were generally in good order. We suggested that these should be audited on a regular basis to ensure that any errors are identified and addressed promptly. What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 6 of 8 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Older People Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Older People Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
