Inspection on 28/06/06 for Stratton Road (27)
Also see our care home review for Stratton Road (27) for more information
This inspection was carried out on 28th June 2006.
CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is Poor. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.
The inspector found there to be outstanding requirements from the previous inspection report. These are things the inspector asked to be changed, but found they had not done. The inspector also made 11 statutory requirements (actions the home must comply with) as a result of this inspection.
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
27 Stratton Road is homely, relaxed and hospitality is evident. Care planning is of a good standard and the attention to detail demonstrates that staff have a clear understanding of individual need. Personal and health care is well managed with regular intervention from health care professionals. Staff communicate well with service users and positive relationships have been established.
What has improved since the last inspection?
Since the last inspection, adult protection and food hygiene training has been undertaken. Greater control measures are now in place with the management of service users` personal money. All service users` family members now have a copy of the home`s complaint procedure. Formal supervision has commenced yet greater depth within the content needs to be developed in order for the staff member and the home to gain benefit from the system. A number of policies and procedures have been reviewed and others have been devised. Developments are being made to the summerhouse in the garden so that the area can be utilised as an activity centre.
What the care home could do better:
Current staffing levels remain at one member of staff throughout the day and night. Miss Britten also continues to be an integral part of the working roster. These issues have been raised on many occasions and despite a temporary improvement, the situation remains unchanged. Such staffing arrangements are having a significant detrimental effect on service users` quality of life and the general environment. Social opportunities available to service users are extremely limited. For one service user in particular, much of the day is spent in the lounge, unoccupied. This area must be addressed. It is clearly evident, that due to the dependency of service users, one member of staff is insufficient. The environment in some areas is need of a good clean as staff do not have the time to undertake certain areas. It would also not be appropriate for a member of staff to be cleaning an upstairs room while service users are downstairs on their own. Due to insufficient management time, the storage of information is disorganised. New policies need to be put into place and staffing information needs to be sorted into some form of order. Documents such as the current Statement of Purpose also need to be readily available. A complaints log is required and greater attention must be given to fire safety. This must include fire drills, staff instruction and implications of lone working within the fire procedure.