Inspection on 04/01/10 for The Old Rectory (Trowbridge)
Also see our care home review for The Old Rectory (Trowbridge) for more information
This inspection was carried out on 4th January 2010.
It is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
Annual service review
Name of Service: The Old Rectory (Trowbridge) The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Pauline Lintern Date of this annual service review: 2 4 1 1 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 27 Stallard Street Trowbridge Wiltshire BA14 9AA 01225777728 Telephone number: Fax number: Email address: Provider web address:
old.rectory.dcc@craegmoor.co.uk www.craegmoor.co.uk Parkcare Homes (No.2) Ltd Name of registered provider(s): Name of registered manager (if applicable) Miss Teresa Hibbs Conditions of registration: Category(ies) : learning disability Number of places (if applicable): Under 65 Over 65 8 0 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service The Old Rectory provides care and accommodation for up to eight adults with a learning disability. Service users have autistic spectrum disorders. The home is part of Craegmoor Healthcare, a private sector organisation with four registered care homes for this client group within Wiltshire. The property is in a residential area of Trowbridge. A range of amenities are available in the town itself. Larger centres, such as Bath and Bristol, are within reasonable travelling distance. The service has been in operation since the mid 1990s, initially under different ownership. A number of service users have lived there from the beginning. The current group is well established. They are all men. All service users have single bedrooms, some on the ground floor. Two bedrooms have ensuite facilities and more are now being Annual Service Review Page 2 of 6 provided. The others have bathrooms and toilets nearby. Communal areas are on the ground floor. There is a large enclosed garden. Another plot is used to grow vegetables. An adjacent building is used for daytime activities. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they know what further improvements they need to make. Within the AQAA it stated that residents meetings are now taking place more frequently. If people are unable to attend resident meetings, the minutes are made available to them. Minutes from divisional meetings are also made available in different formats, including an audio version. People are also encouraged to take part in local resident groups, which provides people with a greater awareness to the local community and facilities and events taking place. An advocacy group is now involved with the service. We were told that people are now fully involved in the recruitment process of new staff members. One person living at the home commented within our survey When new people come to work here I like helping with the interviews and picking who works here. We received comments from 2 health care professionals and one person living at the home. All continue to be very satisfied with the quality of the care. One comment was they support individuals with complex needs well and promote good community participation. Another person told us their care plans are well written and they appear to have good staff retention. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? Annual Service Review Page 4 of 6 Subject to any changes in registration and inspection practice following implementation of the Health and Social Care Act 2008, our current plan is to do a key inspection by 12th September 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
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