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Inspection on 06/01/10 for The Old Vicarage

Also see our care home review for The Old Vicarage for more information

This inspection was carried out on 6th January 2010.

It is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.

The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.

What follows are excerpts from this inspection report. For more information read the full report on the next tab.

Annual service review Name of Service: The Old Vicarage The quality rating for this care home is: The rating was made on: two star good service 1 0 1 2 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.   Has this annual service review changed our opinion of the service?   No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Janine Smith Date of this annual service review: 2 4 1 1 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service Address of service: Stockton Road Ryhope Sunderland SR2 0LS 01915211980 01915214029 Telephone number: Fax number: Email address: Provider web address:   Name of registered provider(s): Conditions of registration: Category(ies) : dementia old age, not falling within any other category physical disability sensory impairment Conditions of registration: Mr Stephen Potts Number of places (if applicable): Under 65 Over 65 20 0 4 4 0 34 0 0 The maximum number of users who can be accommodated is: 34 The registered person may provide the following category of service only: Care Home only - Code PC To service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Old age not falling within any other category - Code OP, maximum number of places: 34 Dementia - Code DE, maximum number of places: 20 Physical disability - Code PD, maximum number of places: 4 Sensory impairment - Code SI, maximum number of places: 4 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service 1 0 1 2 2 0 0 8 Annual Service Review Page 2 of 6 The Old Vicarage is a detached Victorian building set in its own grounds in the former mining village of Ryhope. It has operated for many years as a care home for older people. It provides up to 34 places for older people some of whom may have dementia care needs or physical disabilities. It does not provide nursing care, so people continue to receive local community health care services. The home was purchased by a new Provider in June 2008, who has operated similar homes for older people in the North East. The home provides all single bedrooms, except one room that can be shared on request. There are lounges, bathrooms and bedrooms on both of the two floors, which are served by a lift. There is level access into the home and around the ground floor, and ramped access into the rear garden. Main corridors are wide enough for wheelchairs. As with most older buildings there is an on-going redecoration and refurbishment programme. Much of the home has been redecorated over the past couple of years, and there are continuous improvements to the building. The weekly fees are in line with those set by the local authority. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review: What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included the annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. We looked at surveys returned to us by people using the service. We looked at information we have about how the service has managed any complaint. We looked at what the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. We reviewed the previous key inspection and the results of any other visits that we have made to the service in the last 12 months and relevant information from other organisations and what other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and generally gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they know what further improvements they need to make. They are carrying out regular surveys to find out what the people in the home think about the service they receive. They are also seeking the views of relatives and other interested parties. There has been no staff turnover, most of the staff having worked here for a long time. All of the staff have obtained a National Vocational Qualification at Level 2 and some have a Level 3. They have also had further training about nutrition through a distance learning course, as well as food hygiene training and fire safety. The manager is arranging updated training for staff about safe methods for moving and transferring service users who have mobility difficulties. The manager has told us that each service user has a detailed plan of care which tells staff what they need help with. Staff use the records to record peoples wellbeing and how well they are eating. They told us that they have also redecorated throughout the home and fitted new carpets. They are also planning further refurbishment. We received two replies to the surveys we sent out to service users. These showed that they received the care and support they needed and they know what to do if they are unhappy about anything. One of them commented that basic repairs (for example, fixing lights) are not carried out quickly. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. Annual Service Review Page 4 of 6 What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 9th December 2011. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 6 of 6 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!