Inspecting for better lives Random inspection report
Care homes for older people
Name: Address: The Village Care Home Hylton Bank South Hylton Sunderland SR4 0LL The quality rating for this care home is: The rating was made on: one star adequate service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full assessment of the service. We call this a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed inspection. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Sam Doku Date: 1 1 1 2 2 0 0 8 Information about the care home
Name of care home: Address: The Village Care Home Hylton Bank South Hylton Sunderland SR4 0LL 01915342676 01915341427 thevillagecarehome@googlemail.com Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Type of registration: Number of places registered: The Village Care Home Limited care home 40 Conditions of registration: Category(ies) : Number of places (if applicable): Under 65 dementia mental disorder, excluding learning disability or dementia old age, not falling within any other category physical disability 9 9 0 6 Over 65 0 0 40 0 Conditions of registration: The registered person may provide the following category of service only: Care home only - Code PC To service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category - Code OP, maximum number of places: 40 Dementia - Code DE, maximum number of places: 9 Mental disorder, excluding learning disability or dementia - Code MD, maximum number of places: 9 Physical disability - Code PD, maximum number of places: 6 The maximum number of service users who can be accommodated is: 40 Date of last inspection Brief description of the care home Care Homes for Older People
Page 2 of 7 The Village Care Home provides personal care for 40 older people over the age of 65 years, some of who may have dementia or mental health needs. It does not provide nursing care and any health needs are dealt with by the Community Nursing Services. Registration includes 6 places for people with a physical disability and as such has designated rooms on the ground floor, which offer easy access to the outside grounds. The house is detached Victorian in construction and two storeys high, with bedrooms being on both ground and first floors. Each floor has a variety of lounge and dining areas. In addition to this there is a large conservatory area on the ground floor. The home provides a designated area for the residents to smoke. The upper floor has a sun terrace, which overlooks a patio area. The interior furnishings of the home are in keeping with the period of the house and due to its age many of the rooms are unique in design and layout. The home is sited on the main road into South Hylton Village, which is close to the metro station, enabling easy access to Sunderland city centre as well as Newcastle and Gateshead. There are some small shops in the village, which include a post office, chemist and general dealers, as well as a social club, all of which are in walking distance of the home. A local bus service can be accessed to the city centre and surrounding areas. The scale of charges for the home is #402.00 for residential residents and #417.00 for people suffering from dementia. Care Homes for Older People Page 3 of 7 What we found:
On arrival in the home the inspector visited the kitchen and spoke with the chef about the menus and asked him if he had ever received complaints from staff or residents that there wasnt suffcient food in the home. He said he has never had such complaints or concerns expressed to him. He explained that he receives two deliveries of food items per week. The inspector checked the food store and the extra storage facility in the detached building outside the kitchen. In both cases there were adequate supply of food items to meet the needs of the residents, and the home was expecting a delivery of food items the next day. The inspector spoke with three staff members separately and asked them if they are aware of any staff members who bring food items into the home becuase there wasnt sufficient food in the home for the residents. All three staff said that they are aware of some staff bringing food items for the residents but not because there wasnt sufficent food in the home. They explained that sometimes when certain members of staff are in town and they see good bargains for sweets and biscuits in the shops they would buy them and give them to the kitchen staff to be given to the residents. The three staff members stressed that the staff who did this did not do so because there wasnt suffcient food in the home. The manager also confirmed these generous gestures from some of the staff. The manager said that she herself has on ocassions brought items of food in the home for the residents when she sees good bargains in the shops, but not because there wasnt sufficient food in the home. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 4 of 7 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements These requirements were set at the last inspection. They may not have been looked at during this inspection, as a random inspection is short and focussed. The registered person must take the necessary action to comply with these requirements within the timescales set.
No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 5 of 7 Requirements and recommendations from this inspection
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Care Homes Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No. Refer to Standard Good Practice Recommendations Care Homes for Older People Page 6 of 7 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report CSCI General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 0845 015 0120 or 0191 233 3323 Textphone: 0845 015 2255 or 0191 233 3588 Email: enquiries@csci.gsi.gov.uk Web: www.csci.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2008) Commission for Social Care Inspection (CSCI). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CSCI copyright, with the title and date of publication of the document specified. Care Homes for Older People Page 7 of 7 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
