Inspection on 13/09/06 for Ventana
Also see our care home review for Ventana for more information
This inspection was carried out on 13th September 2006.
CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is Adequate. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.
The inspector found no outstanding requirements from the previous inspection report, but made 3 statutory requirements (actions the home must comply with) as a result of this inspection.
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
The home benefits from an experience and well-qualified manager. Staff are well supported and are encouraged to put forward ideas and suggestions. This enabling style of management means staff are enthusiastic and motivated feeling they can make a real contribution to service development. Staff are offered a range of training courses and said their experience of induction in the home was excellent. They were not rushed and only took on more responsibilities when they felt competent to do so. There is a high level of interaction between staff and service users in the home. Service users benefit from staff who know their care needs well and it is clear good relationships have been formed. Feedback from service userswas positive and they said they enjoyed many aspects of living the home including their rooms, the food, the staff and the activities provided. The home has good procedures in place for admitting new service users to the home that give prospective residents good opportunities to test drive the service and feel confident their needs will be met by the home. Service users living in the home have a range of needs including more complex physical and mental health needs. The home liaises well with healthcare professionals to ensure specialist input is carried out as appropriate. Staff work hard to ensure all service users have choices in their daily lives. Residents are treated respectfully and personal care is carried out in a sensitive way promoting service users` dignity and privacy. Ventana is decorated and furnished to a high standard offering service users a comfortable and homely environment. The home is conveniently located near to the local shops and amenities of Boscombe and service users are able to access the community on a regular basis ensuring service users have a range of social, leisure and educational opportunities.
What has improved since the last inspection?
The responsible individual of the home is now undertaking monthly monitoring visits and the reports of these visits are made available to CSCI. Staff have had opportunities to attend courses in adult protection and the Learning Disability Award Framework induction and foundation units as recommended at the last inspection. Since the previous inspection, a conservatory room has been finished providing additional communal space. This has French doors that open onto a newly built patio area and the garden. Attached to the conservatory is a new separate laundry room and the home have recently purchased a new industrial washing machine. The hall and lounge had been re-carpeted and there was new flooring in the kitchen.