Inspection on 20/09/07 for Woodhouse
Also see our care home review for Woodhouse for more information
This inspection was carried out on 20th September 2007.
CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is Adequate. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.
The inspector found there to be outstanding requirements from the previous inspection report. These are things the inspector asked to be changed, but found they had not done. The inspector also made 10 statutory requirements (actions the home must comply with) as a result of this inspection.
Other inspections for this house
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
Both people spoken with and surveys returned identified that people are happy living at Woodhouse and feel well supported by staff. People`s health care needs are well met by an experienced staff team. The home has good links with local health and social care professionals and they are used to support and maintain peoples lifestyle, health and well being. The majority of surveys returned by families stated they were satisfied with the overall care their relative received. Staff treat people with dignity and respect and are sensitive to peoples personal and emotional needs. The home provides a safe, homely, clean and comfortably environment for people to live in. There is now a registered manager in place and the home is fully staffed.
What has improved since the last inspection?
The risk assessment process relating to the use of Positive Response Techniques improved to help ensure the welfare and safety of people and staff. The home`s complains procedure is now accessible to people using the service helping to ensure each person is aware of how to raised any concerns they may have regarding the home. The planned maintenance has been completed currently in progress must be completed improving the environment further for each person who lives in the home. There are improved processes in place for staff to receive regular supervision so that all staff are supported to provide support to people. The manager has now been registered by us in line with section 11 of The Care Standards Act 2000.