Latest Inspection
This is the latest available inspection report for this service, carried out on 27th April 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for 1 Ewer Court.
Annual service review
Name of Service: 1 Ewer Court The quality rating for this care home is: The rating was made on: two star good service 3 1 1 0 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Neal Cranmer Date of this annual service review: 2 6 0 3 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: Fairfax Road Colchester Essex CO2 7ED 01206861189 01206562511 Telephone number: Fax number: Email address: Provider web address:
www.scope.org.uk SCOPE Name of registered provider(s): Conditions of registration: Category(ies) : physical disability Conditions of registration: Number of places (if applicable): Under 65 Over 65 3 0 The maximum number of service users who can be accommodated is: 3 The registered person may provide the following category of service only: Care Home only - Code PC to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Physical disability - Code PD Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service The home comprises of three, purpose built, individual ground floor flats, which accommodate one service user respectively. The flats are part of a small new build two-storey residential complex owned by the Colne Housing Association, and are located in Colchester close to the town centre. Within the complex there is a staff office, which incorporates sleeping facilities for night staff. Each flat is fully equipped and adapted to meet the assessed needs of the occupants. The three flats have access to a communal patio area. There is private designated off
Annual Service Review Page 2 of 6 3 1 1 0 2 0 0 8 road parking facilities. Fees charged by SCOPE are £14:83 per hour and are based on the duration of care, determined within a Care Profile Management breakdown of needs. Further charges relating to hotel charges, administration charges and basic rent are included in the overall costing of individual accommodation. Information about the service provided is contained within the Statement of Purpose and Residents Guide. Further information can be accessed through the Scope Head Office. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we received, or asked for, since the last key inspection or annual service review. This included: The Annual Quality Assurance Assessment (AQAA)that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also provided us with numerical information about the service. Surveys returned to us by people using the service and from staff working in the service. Information we have about how the service has managed any complaints that they have received. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information that we have received from other organisations, and anything that other people have told us about the service. What has this told us about the service? The home sent us their Annual Quality Assurance Assessment (AQAA) when we asked for it. It was well detailed and provided us with all the information we asked for. At the last key inspection on the 31st October 2008 outcome groups relating to Staffing were judged to be adequate. other outcome groups around Choice of Home, Individual Needs and Choices, lifestyle, Personal and Health care Support, Concerns, Complaints and Protection, and Conduct and management of the home were all judged to be good. The outcome group around the environment was judged to be excellent. Overall the home was judged to provide good outcomes to the people who were using the service. One statutory requirement was made following that inspection relating to the services staff recruitment processes. In the past year there have been no referrals made to the local authority under their safeguarding procedures. We have not received and are not aware of any concerns or complaints about this service during the period since the last inspection. At the time of considering information for this Annual Service review we had received three completed surveys from people using the service, two of which had been completed with the assistance of members of staff. We also received one completed survey from a member of staff. Annual Service Review Page 4 of 6 The comments in the surveys completed by service users were positive about the care provided by the service, and included Staff help me to keep my home clean, and assist me with my shopping. They look after me well, everything is alright. The comment received from the staff member who completed our survey was generally positive, and included Service users are provided with opportunities to develop their independence. Most things are excellent but more staff would allow more time for outings and shopping trips. The responses support our judgement that overall the evidence indicates that the service continues to provide good quality outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan and will carry out an inspection of the service in line with our statutory responsibilities. However, we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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