Care Home: 35 Valley Road

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What the care home does well We that residents are well looked after at the home. One person said that they liked the staff. This person had their own communication aid which they pressed when they wanted to ask the staff team for something. For example it helped them communicate a wish to go to the cinema. Staff members support the residents well. We observed residents being cared for and supported by the staff members of duty. We saw that they had a good relationship. The staff member told us, "I have worked here for twenty years and most of the residents have been here that length of time too ." We saw that Care plan records are well maintained by the staff team so they understand the needs of the residents and can care for them appropriately in a supportive way. The residents are protected as the staff team ensure that the medical records are appropriately maintained. The residents benefit from a clean and homely environment. The residents are protected by sound and safe employment practices. The accident records showed us that the staff team act quickly and appropriately if the residents have an accident and they take the safest course of action. What the care home could do better: No issues were found at this inspection that the home needs to improve upon. Random inspection report Care homes for adults (18-65 years) Name: Address: 35 Valley Road 35 Valley Road Clevedon North Somerset BS21 6AQ two star good service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Jacqueline Sullivan Date: 2 6 0 5 2 0 1 0 Information about the care home Name of care home: Address: 35 Valley Road 35 Valley Road Clevedon North Somerset BS21 6AQ 01275879634 01179699000 ian.cameron@brandontrust.org www.brandontrust.org Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Mr Ian David Cameron Type of registration: Number of places registered: Conditions of registration: Category(ies) : The Brandon Trust care home 4 Number of places (if applicable): Under 65 Over 65 0 learning disability Conditions of registration: 4 The maximum number of service users who can be accommodated is 4 The registered person may provide the following category of service only: Care home only - Code PC to service users of either gender whose primary care needs on admission to the home are within the following category: Learning disability (Code LD) Date of last inspection Brief description of the care home Valley Road is a small residential property located on the outskirts of Clevedon. The service has access to local bus routes and is within walking distance of local shops. The home cares for up to 4 adults with learning disabilities. The property is in keeping of the neighbourhood. The service is owned and staffed by the Brandon Trust. The range Care Homes for Adults (18-65 years) Page 2 of 8 Brief description of the care home of fees the home charges is around nine hundred and forty pounds. Care Homes for Adults (18-65 years) Page 3 of 8 What we found: We spoke to one of the residents who lives at the home . We spoke to them about the care and support that the staff help them with, and if they feel happy living at the home. we saw that they received a kind and supportive service. We looked at two peoples care records to see what care and support they need and how the staff provide this to them. We saw that the staff team record peoples needs in files called Planning for life. The senior staff member who has most of the day- to -day responsibility for managing the home told us, We are in the process of updating the residents files so that they are all consistent across the Trust. We saw the files had sufficient information about peoples needs, wishes, interests, communication and medical matters to assist the staff team care for them well. We inspected the controlled drug cupboard and the record of controlled drugs,we did this to see if medications is looked after safely. We saw that there is a separate cabinet for controlled drugs and a system in place for the recording. The senior staff member told us that no residents are taking controlled drugs at the moment. We looked at the health records for all the residents and saw that they are well maintained. The senior staff member told us that each person will have a risk assessment about them self medicating after the move to supportive living. We completed a tour of the house and saw that it is very homey. The senior staff member told us that the house had recently been redecorated and had new carpets through out. We saw residents art work on the walls. The work was of a very high standard and we were told that it had won an award. The house includes a large lounge and dining room. Both were seen to be comfortable. The residents rooms are upstairs and there is a well maintained garden with a wooden house. We saw a residents room and saw that it was individualised to his taste and was bright and cheerful. The resident confirmed that he liked his room and had chosen the colour of the walls. The bathrooms were seen to be clean and hygienic. We asked the senior staff member if we could see staff employment records of two recently recruited members of staff to see if there are safe recruitment processes for employing new staff. He told us that these files are kept at the regional office and that the files in the home contain mostly supervision records and more day to day records. We asked him if he felt confident that the staff files are well maintained by the regional office, he confirmed they were and explained that he has access to staff training records on line. We saw that staff members receive sufficient training to assist them do their jobs. We asked the senior staff member about the management of the home to see if it was stable for the residents. We were told that the previously registered manager had left and that the new locality manager had been in post for about a year. This person has responsibility for three similar homes so the day- to -day management of the home fell mostly to the senior staff member. He was able to demonstrate a good understanding of his role. He contacted the regional office who confirmed that the locality manager had sent the application to the Commission to complete the registered managers process. Care Homes for Adults (18-65 years) Page 4 of 8 We spoke to two staff members who confirmed they were well supported and received sufficient training to complete their jobs. We asked the senior what plans the Trust had for the house and he told us that by the end of April 2001 the home will be moving to supportive living. They are currently consulting with the residents about their wishes and have involved advocates for them in this process. We asked to see the accident book to see if the residents were safe in the house. We saw that the records are appropriately maintained. The senior staff member was able to describe each accident and the outcome and this was consistent with what we read in the accident records. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes R No £ Outstanding statutory requirements These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. No. Standard Regulation Requirement Timescale for action 1 5 5(b) Residents contracts must be updated to reflect current fees charged. Limitations within the home must be included in the statement of purpose and Service User Guide, and must be reviewed regularly. 30/11/2007 2 16 4(a) 30/11/2007 3 17 Schedule 4 Staff must ensure to record 30/11/2007 what residents eat according to Schedule 4. Care Homes for Adults (18-65 years) Page 6 of 8 Requirements and recommendations from this inspection: Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours. No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set. No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service. No Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 7 of 8 Reader Information Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. 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