Latest Inspection
This is the latest available inspection report for this service, carried out on 13th July 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for 49 Regents Park.
Annual service review
Name of Service: 49 Regents Park The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Annie Foot Date of this annual service review: 1 3 0 7 2 0 0 9 Annual Service Review Page 1 of 7 Information about the service
Address of service: 49 Regents Park Heavitree Exeter Devon EX1 2NZ 01392423847 01392201324 info@regentsparkltd.co.uk Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability physical disability sensory impairment Conditions of registration: Regents Park Limited Number of places (if applicable): Under 65 Over 65 3 3 3 0 0 0 The maximum number of service users who can be accommodated is 3. The registered person may provide the following category of service only Care home only - Code PC to service users of either gender whose primary care needs on admission to the home are within the following categories: Learning disability (Code LD) Physical disability (Code PD) Sensory impairment (Code SI) Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service 49 Regents Park is a small registered care home for young adults. It provides individual care for up to three young people with learning or physical disabilities. The home provides bright, cheerful and nicely decorated family style accommodation with three single bedrooms. There is also a noisy room with a CD player. There is a garden
Annual Service Review Page 2 of 7 to the rear of the property. The owner of 49 Regents Park, also runs 47 and 51, and the three gardens are joined together. The inspection report is on display. The cost of the service according to the manager is from #1000 per week with no extra costs. Annual Service Review Page 3 of 7 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection which took place on 27 June 2008. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment, (AQAA), when we asked for it. It was clear and detailed and gave us all the information we asked for. The service aims to promote independence giving people living at the home the support to make their own decisions and choices about their lives. It prides itself on having in depth knowledge of service users with the ability to respond quickly and effectively to changing needs. There are 2 people currently living at the home and there were no new admissions in the year. The AQAA tells us that during the last year, an independent expert has worked successfully with staff and services users, implementing person centred plans for each service user. Although work has been extensive and time consuming, it has been rewarding. The service has been reshaped to reflect wishes, needs and aspirations for each person. Over the last year the AQAA tells us that improvements to communication systems have been made and new procedures implemented including monitoring charts to ensure that regular activities such as, maintenance of the home are completed and recorded. Annual Service Review Page 4 of 7 Activities are arranged both within the home and externally. Service users are encouraged and supported to participate within the local community. Negotiations are in hand for one service user to undertake a voluntary placement in a local charity shop. The Hub, a day facility in the community, provides service users with the opportunity to socialise in a safe supported environment and to practice every day skills. There is complaints procedure in place which is given to everyone living at the home. No complaints were received during the year. A homely comfortable environment is provided. In the last year the basement has been redecorated and an automatic self closer fitted to the basement fire door. Recycling rubbish is now collected from the rear of the property. There are 8 permanent members of care staff. 5 have achieved an NVQ level 2 or above in care. In the last year new staff, have been recruited and everyone has received induction training. There is an ongoing staff training programme which in the last year included: communication skills, makaton, epilepsy, assertiveness, understanding learning disabilities, autism, food safety and safe handling of medication. There is a low staff turn over and sickness record. One person has left their employment at the home during the year. The proprietor has been managing the home over the last year since the resignation of the previous Registered Manager. A deputy manager has recently been appointed and is supported by a team of trained staff. Staff, are sometimes moved around between 47 and 49 Regents Park, to make best use of their skills, interests and attributes. An independent consultant attends meetings and carries out supervision sessions with staff. Policies and procedures in operation at the home have all been reviewed during the year. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. There is no evidence to indicate that outcomes for people who use the service have changed since the last inspection of the service. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 27 June, 2010. However, we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service.
Annual Service Review Page 5 of 7 Annual Service Review Page 6 of 7 Reader Information
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