Latest Inspection
This is the latest available inspection report for this service, carried out on 23rd December 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Excellent.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for 50 Belle Vue Grove.
Annual service review
Name of Service: 50 Belle Vue Grove The quality rating for this care home is: The rating was made on: three star excellent service 1 2 1 2 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Jean Pegg Date of this annual service review: 1 9 1 1 2 0 0 9 Annual Service Review Page 1 of 5 Information about the service
Address of service: 50 Belle Vue Grove Middlesbrough TS4 2PZ 01642851160 01642828624 Telephone number: Fax number: Email address: Provider web address:
www.mencap.org.uk Royal Mencap Society Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Number of places (if applicable): Under 65 Over 65 5 0 The maximum number of service users who can be accomodated is : 5 The registered person may provide the following category of service only: Care Home only - Code PC to service users of the following gender: Either whose primary care needs on admission to the home are within the following category: Learning Disability Code LD, maximum number of places 5 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service 50 Belle Vue Grove is registered with the Care Quality Commission, under the Care Standards Act 2000 as a care home providing care and accommodation for up to five adults who have a learning disability. Currently there are four male residents who live there, and one bed is used for respite care. The home is part of the Mencap organisation. It is situated in a leafy residential area close to shops and a large hospital. Residents are provided with support to enable them to lead an independent lifestyle and they are encouraged to participate fully with the local community. 1 2 1 2 2 0 0 8 Annual Service Review Page 2 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all of the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and provided us with a lot of information and examples of what the home was doing to maintain excellent outcomes for the people using the service. We were given examples of what improvements had been made and what further improvements were planned. We sent surveys to the four people who live at the home. They all returned them back to us. Everyone had had an advocate to help them fill the survey in. The surveys were all positive. People told us that they knew how to make a complaint, were treat well by the staff and lived in a home that was fresh and clean. Two people said that they would like to speak to an inspector. We will do this when we next visit the home. We asked for examples of what the home did well. These are some of the things that we were told. The staff here listen to me more and I have more freedom and support from staff. Staff make sure I have everything I need and help me when I have funny feelings. Staff make me feel at home and safe and prompt me to look after myself properly. The staff take me out often and when I am upset, the staff are there when I need them. And The staff always help me when I am stuck and when doing tasks. They also help me when I am feeling confused or anxious. No one could tell us of any improvements that could be made to the service. Annual Service Review Page 3 of 5 The home continues to let us know about things that have happened since out last key inspection and they have shown that they have managed issues well. We have received no complaints about this service. We looked at all of the information available to us and out judgement is that the home is still providing an excellent service to the people that use it. What are we going to do as a result of this annual service review? We Will do a key inspection by 11 December 2011. However, we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 4 of 5 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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