Latest Inspection
This is the latest available inspection report for this service, carried out on 6th June 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for 64 Chilcompton Road.
Annual service review
Name of Service: 64 Chilcompton Road The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Sandra Garrett Date of this annual service review: 0 6 0 6 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 64 Chilcompton Road Midsomer Norton Bath & N E Somerset BA3 2PL 01761419133 01761417444 bev.c@swallowchrity.org Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: SWALLOW Ltd Number of places (if applicable): Under 65 Over 65 3 0 May accommodate up to 3 persons aged 16 - 65 years requiring personal care only May accommodate up to 3 young people aged 16 & 17 years of age requiring personal care, provided that none of these young people are accommodated at t Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: There have been no changes notified to us since the last key inspection. Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service 64 Chilcompton Rd is run by SWALLOW (South Wansdyke Learning and Living Our Way). This is a voluntary organisation for people in the Midsomer Norton area and is jointly operated by its members and trustees. The house is a Victorian terraced cottage in a residential area of Midsomer Norton. The accommodation is arranged over two floors. On the ground floor is a lounge diner, kitchen and bedroom which staff use when they sleep-in. There are three bedrooms on the first floor and one bathroom which each member shares. There is a small front garden and a large garden to the rear of the home. The house is in easy walking
Annual Service Review Page 2 of 6 distance of the local shops and facilities. The service provided is respite and life skills training for adults with learning disabilities. The home is known as the Base House and members stay on a nightly basis, arriving between 2.00pm and 4.30 pm and leaving the following morning by 9.30am. Since the last Key Inspection, the service has been developed to support younger members (aged 16 and 17) to use the base house. Staff with a number of years experience of working with younger people have been recruited to support this development. The members are usually supported by one member of staff during their stay, although more staff can be provided if this is required by a particular group of members. The current fee charged to each member is 20.00 pounds per night. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We completed the review on 8 June 2009. The date by which we will do the next inspection is 27 June 2010. We looked at all the information we have received or asked for since the last key inspection. This included: -The annual quality assurance assessment (AQAA) that was sent to us by the service in July 2008. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. - Information we have about how the service has managed any complaints. - What the service has told us about things that have happened in the home. These are called notifications and are a legal requirement. - The previous key inspection report and the results of any other visits that we have made to the service in the last 12 months. What has this told us about the service? From the last inspection report: The members we spoke with and others who responded by survey spoke very highly of the service provided and the staff who support them. Relatives that responded by survey said the home meets the needs of their relative, supports them in their personal development and they believe the staff team do have the right skills and experience. The base house continues to provide a valuable service for members to experience developmental opportunities. Each person is supported to take part in both social and life skills activities within the organisation and the wider community. The members lead the service and they are encouraged and supported to make decisions during their stay at the base house. The base house offers attractive accommodation. This provides members with a homely and comfortable environment, which is well maintained. The home has a small and experienced staff team who have a good understanding of the individuals support needs. The service is well run. The ethos is clear, well communicated and remains focused on positive outcomes for each member. There is an effective quality assurance system in place. This ensures that the home is able to review its service and improve where possible. We havent received any information since that report to tell us that things have Annual Service Review Page 4 of 6 changed. Of particular note is that the management committee is user-led. This means that people who use the service have a greater say in how the organisation is run. This was also confirmed in the report by the way the base house is run and is good practice. We havent received any notifications of incidents affecting people using the service since the last inspection. We havent received any information about any complaints made about the service either before the last inspection or since. The latest AQAA was received at the same time as the last inspection report was published. Therefore no information about any improvements we asked for was included. From the last inspection report only one requirement was made. This was to make sure all staff training was recorded so that we can check that people are cared for by suitably trained and experienced staff. The next AQAA will be sent to the service in July 2009. What are we going to do as a result of this annual service review? We have no reason to believe that things have substantially changed since the last inspection. Therefore we will inspect the service by 27 June 2010 as planned. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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