Latest Inspection
This is the latest available inspection report for this service, carried out on 4th January 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for 65 Churchill Road.
Annual service review
Name of Service: 65 Churchill Road The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Pauline Lintern Date of this annual service review: 1 9 1 1 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 65 Churchill Road Forest Green Nailsworth Glos GL6 0DE 01453833299 Telephone number: Fax number: Email address: Provider web address:
jo@ggh.org.uk Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Gloucestershire Group Homes Number of places (if applicable): Under 65 Over 65 3 0 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service 65 Churchill Road is a detached house that is registered to accommodate three residents with Aspergers Syndrome. Currently the home only has two residents living there. The organisation offers a very specialised, individual service for people with Aspergers Syndrome, and staff receive training to support service users appropriately. The home is conveniently situated in Nailsworth, which enables residents to access local community facilities. Residents also have access to transport that is provided by the home and this enables them to access facilities in several other local towns. Family and friends are welcome to visit the home at any time and residents can meet them in private if they wish to. Residents attend various activities, which include Day services provided by Gloucester Group Homes, and they are given the opportunity to attend College courses if they wish. The Inspector has visited the day service that is provided by the organisation, it has been developed specifically for people who have Aspergers and offers residents very individual programmes to meet their needs. Annual Service Review Page 2 of 6 Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they know what further improvements they need to make. The manager told us what the agency does well, each individual has a care plan that is on going current and formulated after discussions with service users and significant others in their lives. New care plans have been developed and will be reviewed by the staff team to identify developmental needs. Both service users have an annual review that identifies goals and the actions required to meet those goals. Staff have very good relationships with X and Ys mothers who are involved in helping to develop plans and meet goals. They also told us how they have improved since the last inspection, Involved service users in more discussions about their home and how they would like to see it develop. They also stated in the AQAA that both people receiving a service have updated health care action plans in place. They identifed what they could do better, develop strategies that involve service users in communicating their desires with regard to lifestyle choices and develop our quality assurance system, involving parents and significant others as much as possible. We were told how equality and diversity are promoted by the service. There are a range of policies and practice that promote anti-discriminatory practices towards both staff and service users. These include: equal opportunities, bullying and harassment whistle blowing, grievance and complaints. We provide on going in house training that focuses on identifying discrimination towards disabled people. Specific training through NVQ and Birmingham Universuty further promote the understanding of equal opportunities. Annual Service Review Page 4 of 6 We received comments from one member of staff who confirmed that they knew what to do if someone had concerns about the home. They reported that there is always enough staff on duty to meet the individual needs of the people who use the service. They added that usually the ways they share information about the people they support with other carers and the home manager works well. Within the AQAA it states that the home has not recieved any complaints in the last twelve months. No safeguarding referrals have been made. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? Subject to any changes in registration and inspection practice following implementation of the Health and Social Care Act 2008, our current plan is to do a key inspection by 16th January 2011. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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