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Care Home: 73 The Marles

  • 73 The Marles Exmouth Devon EX8 4NE
  • Tel: 01395265276
  • Fax:
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The home provides support and personal care for 3 people with learning disabilities. 73 The Marles is a 4 bed roomed detached family sized house in a residential area of Exmouth. The home is now operated by the Guinness Trust Number of places (if applicable): Under 65 0Annual Service ReviewFees are 942 pounds per week with no extra charges. Reports by the Commission are hung on the home`s notice board for people to read. The manager will also go through the report with those who require help and support. Relatives are provided with a copy of the report on request.Annual Service Review

  • Latitude: 50.63399887085
    Longitude: -3.4010000228882
  • Manager: Manager post vacant
  • Price p/w: ~
  • UK
  • Total Capacity: 3
  • Type: Care home only
  • Provider: Guinness Care and Support Ltd
  • Ownership: Voluntary
  • Care Home ID: 1012
Residents Needs:
Learning disability

Latest Inspection

This is the latest available inspection report for this service, carried out on 30th March 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.

The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.

For extracts, read the latest CQC inspection for 73 The Marles.

Annual service review Name of Service: 73 The Marles The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.   Has this annual service review changed our opinion of the service?   No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Louise Delacroix Date of this annual service review: 2 4 0 2 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service Address of service: 73 The Marles Exmouth Devon EX8 4NE 01395265276 Telephone number: Fax number: Email address: Provider web address:   The.Marles@Guinness.org.uk Name of registered provider(s): Name of registered manager (if applicable) Guinness Care and Support Ltd Conditions of registration: Category(ies) : learning disability Conditions of registration: The maximum number of service users who can be accommodated is 3. The registered person may provide the following category of service only: Care home only - Code PC to service users of either gender whose primary care needs on admission to the home are within the following category: Learning disability (Code LD) Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service The home provides support and personal care for 3 people with learning disabilities. 73 The Marles is a 4 bed roomed detached family sized house in a residential area of Exmouth. The home is now operated by the Guinness Trust Number of places (if applicable): Under 65 Over 65 3 0 Annual Service Review Page 2 of 6 Fees are 942 pounds per week with no extra charges. Reports by the Commission are hung on the homes notice board for people to read. The manager will also go through the report with those who require help and support. Relatives are provided with a copy of the report on request. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review: What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included the following information. The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The quality rating for this service is 2 star. This means that the people who use this service experience good quality outcomes. The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and provided us with basic information. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they know what further improvements they need to make. People living at the home were supported by staff to complete a CQC survey about the care they received but one person was unable to respond to all of the questions. 3 people living in the home told us that they can do what they want to do during the day, evening and weekends. Two people told us they knew who to speak to if they were unhappy and knew how to make a complaint. People told us that the staff treated them well and that staff act upon what they say. One person told us that the cooking is good, which reflects information in the AQQA. They also commented that it would be good to have more staff, particularly male. The AQQA states that the home is currently trying to recruit new staff. We received comments from one staff member who told us that they are well supported by the manager and have access to training. They told us that they are given up to date information about the people they care for and that there are always enough staff. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. However, the Manager has not yet obtained a suitable management qualification, and has not submitted an application to register as manager Annual Service Review Page 4 of 6 for the home. The Guinness Trust must address this. The Commission has not received any complaints or any other information from other sources about this service. We have not made any visits to the home since the last key inspection. What are we going to do as a result of this annual service review? We are not going to change our inspection plan , and will do a key inspection by February 2011. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for non-commercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Annual Service Review Page 6 of 6 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!

Other inspections for this house

73 The Marles 07/02/08

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