Care Home: 82 Beagleswood Road

Annual service review Name of Service: 82 Beagleswood Road The quality rating for this care home is: The rating was made on: two star good service 0 2 0 9 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.   Has this annual service review changed our opinion of the service?   No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Justine Williams Date of this annual service review: 3 1 0 8 2 0 0 9 Annual Service Review Page 1 of 4 Information about the service Address of service: 82 Beagleswood Road Pembury Tunbridge Wells Kent TN2 4HY 01892824658 Telephone number: Fax number: Email address: Provider web address:   Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Mrs Rosario Upstone Number of places (if applicable): Under 65 Over 65 1 0 The maximum number of service users who can be accommodated is: 1 The registered person may provide the following category/ies of service only: Care home only - PC to service users of the following gender: Male whose primary care needs on admission to the home are within the following categories: Learning disability - LD Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service 82 Beagleswood Road is a service for one older person, which is run as a small family home. There are no staff, the owner Mrs Upstone carries out all care and support 0 2 0 9 2 0 0 8 Annual Service Review Page 2 of 4 Service update since the last key inspection or annual service review: What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included, The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self assessment that focuses on how well outcomes are being met for people using the service. Surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. A telephone conversation with the manager. What has this told us about the service? This home provides care to one resident with a learning disability, the resident has lived at the home for around 23 years. The home is the managers family home and the resident is seen as a member of the family. The manager was contacted by telephone and told us about how the resident is and any changes that have taken place. The manager has been unwell this year so this has meant that they have not spent any time in Spain, which the resident enjoys, but the resident and manager have had lots of trips to the managers caravan. The residents continues to take part in the activities he enjoys, these include going for walks, meeting his friend in the nearby town, completing puzzles, playing games etc. The resident continues to make choices and decisions about his lifestyle. At the last inspection no requirements or recommendations were made. We looked at all the information received and our judgment is that the home is still providing a good service. The person living in the home always tell us that they are happy there. The resident is particularly pleased with the lifestyle he experiences at the home. The home continues to provide good outcomes for the person using it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 02/09/2010 However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 3 of 4 Reader Information Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. 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