Latest Inspection
This is the latest available inspection report for this service, carried out on 4th February 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Abberleigh Grove.
Annual service review
Name of Service: Abberleigh Grove The quality rating for this care home is: The rating was made on: two star good service 0 6 0 1 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Paula Cordell Date of this annual service review: 0 6 0 1 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: 6 Queens Road Weston Super Mare North Somerset BS23 2TA 01934625582 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Dr Joseph Conlon,Mrs Jacquetta Miner Number of places (if applicable): Under 65 Over 65 11 11 Age of persons who may be received in the home - 18 - 64 years and 65 years and over May accommodate up to 11 persons aged 18 years and over Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Abberleigh Grove is a large Victorian house providing residential care for younger adults with learning disabilities. The home is set in a quiet residential area on a hill above the town and seafront. It has a large garden with a pre-fabricated craft workshop. Its sister home, Abberleigh House, is in the next road and individuals from the two homes share many social events together. Most staff work in both homes as well as in the supported living service run by the owner. The home aims to support individuals to develop their independent living skills in a family environment with a view to moving on to more independent living if appropriate. Staff support individuals to access community facilities and pursue their social, vocational and leisure interests. The home has one respite care bed. Fees vary depending on the needs of the
Annual Service Review Page 2 of 6 0 6 0 1 2 0 0 9 individual but the basic rate is 450 pounds per week. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for since the last inspection. This included: 1) The annual quality assurance assessment (AQAA) that was sent to use by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. 2) Surveys returned to us by people using the service and from other people with an interest in the service. 3) Information we have about how the service has managed complaints. 4) What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. 5) The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. 6) Relevant information from other organisations. 7) What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when asked for it. It was clear and gave us some of the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing a good service. However there was no information to determine what further improvements were planned for the forth coming twelve months or whether they had met the requirements from the previous visit. Areas identified for improvement at the last visit to the service was to review the care planning processes ensuring they are person centred and give staff clear directions on how to support the individual, ensure clear plans are in place to support individuals that may challenge the service and to expand the statement of purpose to describe the service available in respect of the respite provision. There was no indication in the annual quality assurance assessment that this had been completed. The last visit to the home in January 2009. This provided evidence that the home was providing good outcomes for the people living in the home. This report can be sought from the Care Quality Commissions Web site. Surveys from people living in the home confirmed that they could do what they wanted during the day, evening and at weekends, all confirmed they knew how to make a complaint, and stated the home was always clean. All said that the staff treat them in a Annual Service Review Page 4 of 6 respectful manner and respond to what they are saying. Two surveys were received from staff. The feedback from staff was generally positive with clear information being given to enable them to fulfil their roles in the home, good packages of training and support in place. One survey was received from a visiting professional. They felt the service could improve by encouraging individuals to be more independent as opposed to being looked after with better links being built in the local community. The home was inspected by the local placing authority in March 2009 and the report highlighted that there was no mechanisms for gathering the views of the people using the service as part of a quality assurance initiative. Again this was not mentioned in the annual quality assurance assessment as an area for improvement or that these were now in place. An immediate requirement was made by the local authority to better safeguard individuals in respect of their finances. Confirmation must be forwarded to the Care Quality Commission that this has been completed. There have been no notifications during the last twelve months. The annual quality assurance stated that there have been no complaints received or safeguarding referrals made. The Care Quality Commission has not received any complaints about the service. Whilst there is no indication that the service has changed significantly it would be beneficial for the provider to look at the guidance in respect of completing the annual quality assurance assessment on the Care Quality Commissions Web site. This would ensure that the information is expanded to clearly describe how the service is doing and what future improvements could be made. What are we going to do as a result of this annual service review? We will not be changing our inspection plan. The next visit to the service is in January 2011. However the provider must forward confirmation that better safeguards are in place in respect of the individuals finances. However we can inspect the home at any time if we have concerns about the quality of the service or the safety of the people who live there. Annual Service Review Page 5 of 6 Reader Information
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