Latest Inspection
This is the latest available inspection report for this service, carried out on 17th May 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Allington House.
Annual service review
Name of Service: Allington House The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Martin Bayne Date of this annual service review: 1 7 1 1 2 0 0 9 Annual Service Review Page 1 of 5 Information about the service
Address of service: 46 Dean Park Road Bournemouth Dorset BH1 1QA 01202551254 01202293660 patrick@streetscener.org.uk www.streetscene.org.uk Streetscene Addiction Recovery Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Name of registered manager (if applicable) Ms Charlotte Catharine Denham Conditions of registration: Category(ies) : past or present alcohol dependence past or present drug dependence Number of places (if applicable): Under 65 Over 65 16 16 0 0 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Allington House is a residential unit run by streetscene, a registered charity that operates a total of three residential units, two of which are situated in Dorset the other Hampshire. Allington House provides primary care and support for people recovering from dependence on drugs or alcohol. The home is registered to accommodate up to 16 residents. There are 10 single bedrooms and 3 shared bedrooms, none are en-suite. The duration of stay at the home is 12 weeks, the service users can then move to the secondary care house a short distance away (Anderson House) where the stay would be a further 12 weeks. If accepted on to the treatment programme, service users must
Annual Service Review Page 2 of 5 agree to abide by the treatment philosophy of the house and the necessary restrictions that are imposed. Allington House is situated within easy walk of Bournemouth town centre. There is also good access to local and national bus, coach and train routes. The property was originally built as a family house, it is detached and in a residential area of the town. The home has a lovely large garden, which this year won 2nd place in the Bournemouth in Bloom competition. There is garden furniture and a wooden framed shelter where service users are able to smoke. Volunteers assist in maintaining the pretty grounds and considerable effort is made by staff and the registered manager to create a positive, welcoming environment. Annual Service Review Page 3 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection of the home in October 2007. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. 13 surveys returned to us by people using the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing a good service. We saw that improviements to the service have been made by the managers of the home listening to residents. We received positive comments from people living in the home. We were told that the home provides a safe, drug and alcohol free environment where people are supported to work on recovery from substance misuse. We received comments such as: This is the first time I have been to rehab. I think I made the right choice. This place is really working for me. I am so grateful to Streetscene The home creates a good structure in your life, which will help in the future The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, however, we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 4 of 5 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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