Latest Inspection
This is the latest available inspection report for this service, carried out on 9th March 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Allonsfield House Care Home.
Annual service review
Name of Service: Allonsfield House Care Home The quality rating for this care home is: The rating was made on: two star good service 1 3 0 1 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Tina Burns Date of this annual service review: 0 4 0 2 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: Allonsfield House Allonsfield House Care Home Campsea Ashe Woodbridge Suffolk IP13 0PX 01728747095 Telephone number: Fax number: Email address: Provider web address:
jill@kingsleycarehomes.com Name of registered provider(s): Conditions of registration: Category(ies) : dementia old age, not falling within any other category Kingsley Care Homes Ltd Number of places (if applicable): Under 65 Over 65 0 0 19 23 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Allonsfield House, situated in Campsea Ashe, is registered to provide care for 41 people aged over 65 years, including nineteen people with dementia. The home is owned by Kingsley Care Homes, who took over the running of the home in December 2004. Campsea Ashe is a small village in a rural location, close to the town of Woodbridge. The home is located opposite the village church and 400 metres from the local train station, which has direct trains to Lowestoft, Ipswich and London. Woodbridge offers a range of amenities that include, restaurants, garden centres, shops, a Library, banks, a post office, Riverside Theatre and swimming pool. The home, a former farmhouse, 1 3 0 1 2 0 0 9 Annual Service Review Page 2 of 6 has been refurbished and adapted over the years. In December 2006 a large extension to the home was also completed enabling the home to increase its registered numbers from to 23 to 41. The main house is located on two floors and accommodates up to 23 older people, including one named person with dementia. The extension provides ground floor, purpose built accommodation for up to 18 older people with dementia, and this unit is called Ashefiled. The home has appropriate communal areas throughout the home including dining, lounge and comfortable quiet areas. There are also safe, enclosed and attractive grounds to the rear & side of the premises and a visitors cark park. The Service User Guide tells us that fees currently start at £575.00 depending upon accommodation and care required. Newspapers and magazines, toiletries, clothes and dry cleaning are not included in the fee, nor are hair dressing, private chiropody, or opticians services. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The manager sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and detailed and provided us with comprehensive information about what they do well and where they intend to improve. We looked at the information in the AQAA and our judgement is that the home is still providing a good service. We asked the home to distribute some surveys so that we could hear from people that live and work at the home, or have an interest in the home. We received completed surveys from four residents, six care workers and three relatives. Overall the comments were positive and confirmed that people receive the care and support they need. In particular people praised staff for their kindness and dedication and the welcome given to families and visitors. Feedback from staff confirmed that the service carries out robust checks on staff before they start work so that residents are appropriately safeguarded. They also tell us that they are provided with training that is relevant to their role, helps them understand the needs of residents, and keeps their knowledge and skills up to date. Since the last key inspection The Commission has received two complaints. Both related to the matter of fees and contracts and were addressed directly by the company. The manager also made two safeguarding referrals that related to the behaviour of two residents. However investigations were not required and the concerns Annual Service Review Page 4 of 6 were addressed by the home with the support of specialist professionals. The home sends us notifications as required and continues to let us know about things that have happened since our last key inspection. What are we going to do as a result of this annual service review? We have changed our inspection plan to reflect our current methodology and will do a key inspection by 12th January 2012. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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