Latest Inspection
This is the latest available inspection report for this service, carried out on 7th July 2009. CQC found this care home to be providing an Good service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Alston Court.
What the care home does well The home encourages people to express their views and to raise concerns when they are unhappy about anything. The home has good care plans that show the needs of the individual and give good directions to staff on how their needs should be met. What the care home could do better: No areas for improvement were identified at this visit. Random inspection report
Care homes for adults (18-65 years)
Name: Address: Alston Court 6 Fluder Hill Kingskerswell Newton Abbot Devon TQ12 5JD two star good service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Sue Dewis Date: 0 7 0 7 2 0 0 9 Information about the care home
Name of care home: Address: Alston Court 6 Fluder Hill Kingskerswell Newton Abbot Devon TQ12 5JD 01803873558 01803873558 kenandhelen@blueyoner.co.yk Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Type of registration: Number of places registered: Conditions of registration: Category(ies) : Mr Kenneth Richard Harris,Mrs Helen Marie Harris care home 11 Number of places (if applicable): Under 65 Over 65 0 0 learning disability physical disability Conditions of registration: Date of last inspection Brief description of the care home 11 11 Alston Court is a care home providing personal care and accommodation for 10 adults aged between 18 to 64 years, with learning disabilities and/or physical disabilities. The registered owners are Mr and Mrs Harris, and the manager is Mrs Helen Harris. The home is a large detached house within extensive grounds located on a hill on the outskirts of the village of Kingskerswell. It is approximately two miles from the town of Newton Abbot. Amenities in Newton Abbot include super stores and high street shops, public houses, a post office, racecourse and railway station. There is easy access into the city of Exeter, by a regular bus or train service. The home was first registered in 1992. The accommodation is on two floors with access via a
Care Homes for Adults (18-65 years) Page 2 of 7 Brief description of the care home staircase. All bedrooms are for single occupancy, and two have en-suite facilities. There are two lounges on the ground floor. There are far reaching views of the countryside from many of the rooms. Fee levels for placements at the home are 380 pounds per week. Some additional charges are made for holidays and transportation. CSCI Inspection reports are available in the home for service users or others to read if they wish. Care Homes for Adults (18-65 years) Page 3 of 7 What we found:
We made a visit to this service because when the Annual Service Review for the home had been completed, two people living at the home had returned survey forms saying they would like to speak with an inspector. When we arrived at the home the two people who wanted to speak with us were out swimming with other people and staff from the home. We spoke with the owner of the home, Mrs Harris, who knew about the content of the survey forms as she had returned them to us, as she felt people had a right to express their views about the home, whatever they were. We looked at the care plans for the two people and found that they contained very good information on the care needs of the people and also gave good instructions to staff on how their needs should be met. We spoke to both people on their return from swimming. One person said that they had been unhappy when they had completed the form, but that they were more settled now and felt this may be due to the help of a new member of staff. The other person we spoke with said that they had just wanted to speak with someone to tell them how happy they were and how good everyone was to them. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 4 of 7 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 5 of 7 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 6 of 7 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Care Homes for Adults (18-65 years) Page 7 of 7 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
