Latest Inspection
This is the latest available inspection report for this service, carried out on 16th May 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Alstone House.
Annual service review
Name of Service: Alstone House The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Simon Massey Date of this annual service review: 1 6 0 6 2 0 0 9 Annual Service Review Page 1 of 5 Information about the service
Address of service: 145a Alstone Lane Cheltenham Gloucestershire GL51 8HX 01453766441 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Lifeways Community Care (Gloucester) Ltd Number of places (if applicable): Under 65 Over 65 5 0 The maximum number of service users who can be accommodated is 5. The registered person may provide the following category of service only: Care home only - Code PC to service users of either gender whose primary care needs on admission to the home are within the following category: Learning disability (Code LD) Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: There have been no changes in registration in the previous twelve months Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service This service has been commissioned by Gloucestershire County Council to provide care for people with learning disability and dementia. Alstone House is a converted bungalow set in a residential area on the outskirts of Cheltenham. The environment of the home has been thoughtfully designed for the needs of people with dementia. The home comprises of five bedrooms with en suite facilities, a lounge, dining room and two conservatories with kitchen and separate laundry. Annual Service Review Page 2 of 5 Annual Service Review Page 3 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection. This could include: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It should also give us some numerical information (DataSet) about the service. Surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement.The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organizations. What other people have told us about the service. What has this told us about the service? The service has maintained the standard of provision of care and support that was evidenced at the last key inspection, which was undertaken 6th May 2008. The last inspection found that there is careful consideration before anyone is admitted to the home to ensure that the service will meet their needs and that people would benefit from living in the home. Detailed and person centered plans were in place and the home has reported that these have all now been completed, as well as Health Action Plans being put into place. People who use the service have their health needs met through liaison with health care professionals and receive good personal care and support. The home provides an environment carefully designed for the needs of people with Dementia. People are protected through robust staff recruitment and training in preventing abuse. Staff receive a wide range of training suited to their role. Staff have now received further training in dementia and also Adult Protection. The requirements and recommendations in relation to medication have been implemented by the home. An activities coordinator has been appointed and is in post. The policy on abuse has been updated, as recommended in the report. What are we going to do as a result of this annual service review? A key inspection of this service will undertaken before May 2010 Annual Service Review Page 4 of 5 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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