Latest Inspection
This is the latest available inspection report for this service, carried out on 8th October 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Amberleigh.
Annual service review
Name of Service: Amberleigh The quality rating for this care home is: The rating was made on: two star good service 1 8 0 9 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Justine Button Date of this annual service review: 0 3 0 9 2 0 0 9 Annual Service Review Page 1 of 5 Information about the service
Address of service: 24 Isaacs Close Street Somerset BA16 0LS 01458840865 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Somerset County Council (LD Services) Number of places (if applicable): Under 65 Over 65 6 0 Service users are admitted for a maximum of three months Service Users may be admitted who have concurrent sensory and or physical impairment Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Amberleigh is a service for residential short breaks which caters for service users in the Younger Adult Category. Two of the six beds are used for emergency or assessment purposes. All the rooms are for single occupancy. There are a number of communal areas including sitting and dining space. In addition there is a conservatory, which is used for quiet time. The service has a very small garden area to the rear this is accessible to the people who live at the service. There are an adequate number of adapted bathrooms. The current scale of charges is between £50.00 and £94.00 per week. 1 8 0 9 2 0 0 8 Annual Service Review Page 2 of 5 Annual Service Review Page 3 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was completed by the service and returned to us when we asked for it. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. The previous key inspection Notifications received. These are a legal requirement; the service must tell us about certain things that happen in the service. surveys we have recieved from people who use the service and/or thier relatives. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. In the completed AQAA, Amberleigh have identified what they feel they do well which is consistent with the previous inspection report and Annual Service Review and gives no cause for concern about the service. The AQAA asks for detail about how the service has improved and plans continued improvement, in these sections the manager has demonstrated how they feel they are achieving their high standards which are comprehensively outlined and provide detail of the manner in which service users are involved with many aspects of running the home and how they expect to have their views and opinions listened to and acted upon. The data provided with the AQAA tells us about the level of occupancy in the home and an outline of the dependencies of service users, the data also provides information about the staffing levels and competencies. 8 of the staff have achieved NVQ level 2 or above. Correspondence and communications held on file relating to reported incidents have been well managed by the service (The Care Homes Regulations (CHR 2001) expect homes to inform the Commission about certain incidents or events in the home, these are called regulation 37 notifications) We have received any surveys from people who use the service giving their views on the service and care provided. The surveys received were all very positive about the care and support offered at the home. We have not received any complaints about the service; Amberleigh confirmed in the completed AQAA that they have not received any complaints about the service and there have been no safeguarding referrals. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by September 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 4 of 5 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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