Latest Inspection
This is the latest available inspection report for this service, carried out on 21st May 2010. CQC found this care home to be providing an Excellent service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Annitsford Drive, 15.
What the care home does well The home has developed person centred systems to make sure that people`s wishes and preferences are taken account of, listened to and acted upon. People, and their families, are invited to complete satisfaction surveys. Person centred annual reviews are held inline with the Department of Health`s `Valuing People` guidance. People using the service are invited to join recruitment panels and make positive contributions to the home`s quarterly newsletter. Staff said that they have received the training they need to do their job. 100 per cent of the staff team have obtained a National Vocational Qualification at Level 3 in Health and Social Care. What the care home could do better: No requirements or recommendations have been made following this inspection. Random inspection report
Care homes for adults (18-65 years)
Name: Address: Annitsford Drive, 15 15 Annitsford Drive Fordley Cramlington Northumberland NE23 7AP three star excellent service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Elizabeth Gaffney Date: 2 1 0 5 2 0 1 0 Information about the care home
Name of care home: Address: Annitsford Drive, 15 15 Annitsford Drive Fordley Cramlington Northumberland NE23 7AP 01912008001 Telephone number: Fax number: Email address: Provider web address: jacqueline.thompson@northtyneside.gov.uk Name of registered provider(s): Name of registered manager (if applicable) Mrs Jacqueline Thompson Type of registration: Number of places registered: Conditions of registration: Category(ies) : North Tyneside Council care home 6 Number of places (if applicable): Under 65 Over 65 0 learning disability Conditions of registration: Date of last inspection Brief description of the care home 6 The home provides short-term care and support for six people with learning disabilities. The home is located in the residential area of Annitsford and is close to shops, pubs, the post office and other local amenities. The home has been converted to meet the needs of people with physical disabilities. There are six single bedrooms, two of which are located on the ground floor and are suitable for people with physical disabilities. The home does not have a lift. People have access to a rear landscaped garden and there is parking to the side of the premises. Care Homes for Adults (18-65 years) Page 2 of 7 What we found:
We carried out this inspection to check whether the provider and manager continue to provide excellent outcomes for people using the service. Before the visit, we looked at the Annual Quality Assurance Assessment (AQAA) and any changes to how the home is run. We also checked information that has been shared with us by other professionals with an interest in the service, as well as any surveys returned to us. An unannounced visit was made on 21 May 2010. During the inspection we spoke with the registered manager and the staff on duty. We also sampled relevant records and looked at improvements that have been made since the last inspection. Mrs Thompson and her staff team worked with the inspector in a positive, constructive and open manner, and provided every assistance in facilitating the inspection. Staff are polite, courteous and respectful. The home has continued to make improvements to the quality of the services it offers. For example, progress has been made implementing person centred planning and training staff to undertake this work. Reviews are now carried out using a person centred approach. Communication and recording systems have been improved. Further work has been carried out to improve the premises and facilities. Flat screen televisions with Freeview and DVDs have been provided in most bedrooms. Mini-bus access is available each evening and every weekend. All bedrooms have been redecorated, carpets have been replaced and new lounge furniture has been purchased. According to the AQAA the home obtains assessments prepared by social and health care professionals to enable staff to make a decision about whether a suitable service can be provided. A service user plan is then prepared for each individual that sets out how staff will meet their assessed needs. One persons care record was looked at. It contained a suitable support plan and supportive risk assessments. But, it was concerning to note that the person had been admitted into the home in June 2009 only for an emergency short break. The home did not have access to an up to date care management assessment or care plan. The registered manager, and her line manager, have worked proactively with their care management colleagues to identify more suitable accommodation. Staff have encouraged this person to lead a full life at the home whilst also supporting them to move towards living a more independent lifestyle. However, a prolonged period of residence in a short stay facility has the potential to have a detrimental effect upon this persons well being and the Care Quality Commission takes the view that this matter should be addressed as quickly as possible. The home is clean, safe, tidy and well maintained. People are encouraged to bring their personal possessions with them when they visit. Bedrooms are homely and welcoming and staff take good care of peoples belongings. Medication is stored safely and staff show a good understanding of how the homes medication systems work. What the care home does well:
The home has developed person centred systems to make sure that peoples wishes and preferences are taken account of, listened to and acted upon. People, and their families, are invited to complete satisfaction surveys. Person centred annual reviews are held in
Care Homes for Adults (18-65 years) Page 3 of 7 line with the Department of Healths Valuing People guidance. People using the service are invited to join recruitment panels and make positive contributions to the homes quarterly newsletter. Staff said that they have received the training they need to do their job. 100 per cent of the staff team have obtained a National Vocational Qualification at Level 3 in Health and Social Care. What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 4 of 7 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 5 of 7 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 6 of 7 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Adults (18-65 years) Page 7 of 7 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
