Latest Inspection
This is the latest available inspection report for this service, carried out on 17th June 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Applegarth Care Home.
Annual service review
Name of Service: Applegarth Care Home The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Helen Dickens Date of this annual service review: 1 6 0 6 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 24 Huntercombe Lane North Maidenhead Slough Berkshire SL6 0LG 01628663287 01628663987 applegarth.care@Btconnect.com Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : old age, not falling within any other category Conditions of registration: Mr Harbhajan Surdhar Number of places (if applicable): Under 65 Over 65 0 19 The maximum number of service users to be accommodated is 19 The registered person may provide the following category/ies of service only: Care home only - (PC) to service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category (OP). Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: The home has been refurbished and extended and is now registered to take 19 people. Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Applegarth is a privately owned care home providing personal care and accommodation for up to 19 people over the age of sixty-five years. It has recently been refurbished and extended, and the garden has been landscaped, and a water feature has been added. The home is situated between Slough and Maidenhead. The fees are £480- £550 per person per week.
Annual Service Review Page 2 of 6 Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was returned to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Responses to any surveys we sent out. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations including those who commission this service on behalf of social services clients. What other people have told us about the service. A telephone interview with the Registered Manager on 16th June, 2009. What has this told us about the service? The AQAA returned from the service noted the following improvements in the last 12 months: -A new deputy has been appointed to share the managers duties and give senior care staff more time to spend with the care team. -The home now has a dedicated activities organiser. -The standex record system has been introduced. -The building has been extended and refurbished, and a new sign erected outside. We have also purchased a new plasma screen TV for the residents lounge. -The gardens have been professionally landscaped, with a water feature as requested by residents. -The induction manual for new staff has been improved, and the home has attained the Investors in People Award. -The manager now visits each resident in their room each morning. Annual Service Review Page 4 of 6 The concern regarding the fire safety arrangements noted during the last inspection has now been resolved. A copy of the letter from the fire service, confirming that arrangements are now satisfactory, was copied to the Commission following a visit by the fire service. Eight surveys were returned to the Commission from residents, staff, and health professionals who know this service. A number of complimentary remarks were made including, from a relative; Kind, efficient, very caring. My Mother is very lucky. And a health care professional wrote: They are an excellent home, especially the manager. Keep up the good work. No complaints or safeguarding referrals have been notified to the Commission about this service in the last 12 months. The manager said the home had received 4 complaints which have now all been satisfactorily concluded. The previous inspection report from the visits on 30th July and 8th August 2008 rated this home as 2 Star and noted that All of the residents told the inspector that they liked living at the home and that the service provided was good. What are we going to do as a result of this annual service review? This Annual Service Review was carried out on 16th June 2009. We are not going to change our inspection plan, and will carry out a Key Inspection by 30th July, 2010. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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