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Care Home: Applemead

  • Station Road Whimple Exeter Devon EX5 2QH
  • Tel: 01404823332
  • Fax: 01404823382

Applemead provides support and personal care to people with a learning disability and sensory impairments. The property is a six bed roomed detached house located in the village of Whimple. The home is a few minutes walk away from the village and is less than 2 minutes away from the railway station. It is approximately 9 miles from the city of Exeter. Bedrooms are situated on the first floor of the house along with two bathrooms and integral toilets. The downstairs comprises of an office, kitchen, lounge , dining area, conservatory, a quiet soft padded `snoozelem` room, a shower room with toilet and laundry room. There is a sensory garden to the rear of the property. Some adaptations have been made to meet the needs of each deaf . blind person. The home is operated by the organisation SENSE, who specialise in sensory impairments. At the time of this inspection the fees ranged from £80,875 to £132,199 per annum. The home provides a copy of all inspection reports to the next of kin of each service user. A copy of each report is available in the home for anyone who wishes to read it (this is explained in the home`s Statement of Purpose).

  • Latitude: 50.768001556396
    Longitude: -3.3559999465942
  • Manager: Miss Angela Denise Martin
  • Price p/w: £106537
  • UK
  • Total Capacity: 6
  • Type: Care home only
  • Provider: Sense, The National Deafblind and Rubella Association
  • Ownership: Charity
  • Care Home ID: 1822
Residents Needs:
Sensory impairment, Learning disability, Physical disability

Previous Inspections

This may not be the latest inspection for this service as we are having techinical problems updating from CQC - please check directly on the regulators website for the most recent report; bestcarehome hopes to be back to regular updates shortly.

For extracts, read the latest CQC inspection for Applemead.

Random inspection report Care homes for adults (18-65 years) Name: Address: Applemead Station Road Whimple Exeter Devon EX5 2QH three star excellent service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Anita Sutcliffe Date: 1 0 0 5 2 0 1 0 Information about the care home Name of care home: Address: Applemead Station Road Whimple Exeter Devon EX5 2QH 01404823332 01404823382 applemead@sense.org.uk www.sense.org.uk Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Miss Angela Denise Martin Type of registration: Number of places registered: Conditions of registration: Category(ies) : Sense, The National Deafblind and Rubella Association care home 6 Number of places (if applicable): Under 65 Over 65 0 0 0 learning disability physical disability sensory impairment Conditions of registration: 6 6 6 The maximum number of service users who can be accommodated is 6. The registered person may provide the following category of service only: Care home providing personal care only- Code PC to service users of either gender whose primary care needs on admission to the home are within the following categories: Sensory impairment- Code SI Learning disability- Code LD Physical disability- Code PD Date of last inspection Care Homes for Adults (18-65 years) Page 2 of 9 Brief description of the care home Applemead provides support and personal care to people with a learning disability and sensory impairments. The property is a six bed roomed detached house located in the village of Whimple. The home is a few minutes walk away from the village and is less than 2 minutes away from the railway station. It is approximately 9 miles from the city of Exeter. Bedrooms are situated on the first floor of the house along with two bathrooms and integral toilets. The downstairs comprises of an office, kitchen, lounge , dining area, conservatory, a quiet soft padded snoozelem room, a shower room with toilet and laundry room. There is a sensory garden to the rear of the property. Some adaptations have been made to meet the needs of each deaf . blind person. The home is operated by the organisation SENSE, who specialise in sensory impairments. At the time of this inspection the fees ranged from £80,875 to £132,199 per annum. The home provides a copy of all inspection reports to the next of kin of each service user. A copy of each report is available in the home for anyone who wishes to read it (this is explained in the homes Statement of Purpose). Care Homes for Adults (18-65 years) Page 3 of 9 What we found: The Commission has collected information about Applemead since the previous key inspection 5th July 2007 when it was rated as 3 star, excellent. We undertook reviews of the service 2008 and 2009. The people living at Applemead have complex needs. They have little or no communication skills and therefore rely heavily on their carers being able to communicate with them through alternative methods such as sign language, touch, or by observation and interpretation of their behaviour. Toward this inspection the home provided us with information about the service. This includes data, such as how many staff work there and when policies were last reviewed. It also gives the home the opportunity to tell us what they do well, any barriers to improvement and what improvements are planned. We did one unannounced visit to the home. We looked closely at the care of one person who uses the service. This included observing staff interact with them, speaking with staff about their needs and examining records pertaining to their care. We also observed staff going about their work and their interaction with other people in their care. We looked around the building. We asked questions of staff and the manager, who was present throughout. There have been no new admissions to the home and there are currently five people resident. We saw good interaction between staff and the people who use the service. New staff told us that priority was given to the understanding of peoples individual communication needs, which includes interpreting behaviour and body language. We looked at the records of one person. They were detailed, informative, clear and with good information on risk, how risk is managed and the least restrictive approach to providing the persons care. Staff told us that they have a thorough understanding of the care plans and are closely involved in discussions about how the plans should be followed. The home reports that people are encouraged to participate in all daily living skills, personal health care and household tasks and that independence is encouraged and promoted at all times. We saw this in action. People are encouraged to use local facilities, such as the pub, post office, shop and train station. People were out ten pin bowling when we arrived. We were told that, amongst other interests people go swimming, three have taken a boat journey, people have holidays, music is brought into the home and one person goes out to music sessions. Recently people bought plants for the garden which is designed with their needs in mind. There is a sensory room available to people. Friends and relatives are able to visit Individuals and private rooms are made available for this. Care Homes for Adults (18-65 years) Page 4 of 9 People looked well cared for and we saw from records that their health is supported through community services, such as dentist and doctors. We looked at how medicines are managed on peoples behalf. Staff receive training and their competence is checked before they are allowed to administer medicines. Medicines storage facility is robust but any staff, including agency staff, are able to access medicines, including those known as controlled drugs. The home must be able to fully audit medicines, so it must be clear who is able to access medicines at any one time. The home must therefore review its arrangements as a priority. The home was clean, fresh, light and pleasant. It contained furniture which was in a good state of repair and appropriate to peoples needs. Bedrooms appeared age appropriate and contained technical equipment and lots of things of personal interest to people. We were told of new furniture being purchased for the home. Staff told us that people have the equipment they need which is particular to them and we saw this. Staff also confirmed they have the equipment they need including personal protective clothing. The home is equipped to meet the sensory and mobility needs of each person living there. Tactile signs, flashing doorbells, and grab rails have been provided where needed. Staff confirmed that staffing levels are good and this enables them to spend sufficient time with each person to provide the individual support needed. We looked at the training matrix and it was clear training requirements are well monitored and training needs met. Staff knowledge supports this. We interviewed one staff who has been support worker for six months. She was very pleased with her induction and described in detail her recruitment, which indicated that all the necessary safety checks had been completed before she started work at the home. New staff work along side experienced workers, as extra to numbers, for a long period of time before working on their own. Asked about the ethos of the home one staff said: Relaxed and individually focused. Everybody works together and support each other. Sense have a good range of methods of checking the quality of the service provided and to ensure continual improvements are made. A monthly audit is carried out by the Responsible Individual of all management processes within the home. Sense carry out their own annual surveys of residents/relatives/professionals views on the home. This report is available for staff and relatives to see how the home is performing. Staff receive regular supervision of their work and the relaxed atmosphere at the home helps to ensure staff are working together in peoples best interest. What the care home does well: People who live at Applemead can be sure that their needs are fully understood. Their care is fully planned. Risk is understood and managed in their best interest. Staff are knowledgeable and skilled in meeting peoples needs. Training and staff support is given high priority. Staffing numbers ensure individual needs can be met. Care Homes for Adults (18-65 years) Page 5 of 9 People are encouraged to lead fulfilled lives within their capabilities. Peoples accommodation is clean, fresh, well maintained and appropriate to their needs. The home is managed with peoples best interest as the priority. What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 6 of 9 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 7 of 9 Requirements and recommendations from this inspection: Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours. No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set. No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service. No Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 8 of 9 Reader Information Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Adults (18-65 years) Page 9 of 9 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. 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