Care Home: Aspen Lodge Care Home

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What the care home does well The home provides a homely and welcoming environment and residents told us that they were happy at the home. We observed staff interacting with service users and we saw that people are treated withrespect and their right to dignity maintained. Those service users we spoke to told us that staff treat them well and comments included; "the staff are very kind and helpful" " I am very happy here" and "everything is fine" Care plans provided good information for staff on the support needs of service users and they were regularly reviewed. What the care home could do better: There were no requirements or recommendations made as a result of this visit. The home needs to continue with the progress it has made in the past 12 months. Random inspection report Care homes for older people Name: Address: Aspen Lodge Care Home 222 Weston Lane Weston Southampton Hampshire SO19 9HL one star adequate service 07/05/2009 The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Mick Gough Date: 0 6 1 0 2 0 0 9 Information about the care home Name of care home: Address: Aspen Lodge Care Home 222 Weston Lane Weston Southampton Hampshire SO19 9HL 02380421154 Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Mr Chandana Suriyakumara Meepegama Type of registration: Number of places registered: Conditions of registration: Category(ies) : Aspen Care Ltd care home 20 Number of places (if applicable): Under 65 Over 65 0 0 20 dementia mental disorder, excluding learning disability or dementia old age, not falling within any other category Conditions of registration: 20 20 0 The maximum number of service users who can be accommodated is 20. The registered person may provide the following category/ies of service only: Care home only - (PC) to service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category (OP) Dementia (DE) Mental disorder, excluding learning disability or dementia (MD). Date of last inspection Care Homes for Older People 0 7 0 5 2 0 0 9 Page 2 of 8 Brief description of the care home Aspen Lodge is a registered home providing care and accommodation for up to twenty older people. The home is situated in Weston, close to a park and local shops. Public transport bus stops are located nearby. The property is an extended older detached house with car parking to the front and a patio and lawned garden area to the rear and side of the premises. Although not registered for people with a physical disability the home does have level or ramped access to the front or rear of the property. The home provides private accommodation in twenty single bedrooms and a number have en-suite facilities, some bedrooms are on the ground floor and others on the first floor accessible via a shaft lift. Communal bathrooms and WCs are located around the home. The home was purchased in March 2006 by Aspen Care Ltd, responsible individual being Mr C S Meepegama. Fees at the home are dependant on assessed needs. Members of the public may wish to obtain up-to-date information regarding fees from the care home. Care Homes for Older People Page 3 of 8 What we found: We undertook a Random Inspection of Aspen Lodge on the 6 October 2009. The reason for our visit was to follow up on the previous key inspection, which took place on 7 July 2009 and to see if the improvements we saw at our last visit have been sustained. During our visit we had the opportunity to speak with 6 residents 3 members of staff the home manager and also the registered manager. At the last visit we made 3 requirements to improve the quality of service provided. At this visit we found that the home had complied with all the requirements made following the previous inspection. We looked at two care records of people accommodated at the home and this included the records of one service user who had been admitted since our last visit. The care plans seen had good information on what support the service user needed and there was information for staff on how the service user would like their care to be given. For example; one plan stated needs support with washing and the plan went on to explain to staff exactly what type of support was needed. This enabled staff to offer the correct level of support to service users, in the way they prefer. We saw that care plans are reviewed monthly by the home manager and also by key workers. The reviews included an evaluation of how the care plan was working for the individual and also provided evidence that the service user was involved in the review process. Daily recording is carried out and the recording seen had good information on care delivery. We looked at the homes medication policy and there was a clear policy and procedure for the receipt, storage, administration and disposal of medication. There was also information regarding any when required medication. Staff at the home who are authorised to administer medication had all received training and the Medication Administration Records (MAR) that we looked at were found to be up to date with no omissions. This provided evidence that people receive their medications as prescribed. During our visit to the home we looked at the homes staffing arrangements and the staff rota showed that between 0800 and 2000 there are a minimum of 3 staff members on duty. Between 2000 and 0800 there are two staff members who are awake throughout the night. Care staff are supported by domestic staff and a cook. The registered manager who is also the responsible individual, works at the home flexibly throughout the week. The home is registered to provide support for 20 residents and at the time of this visit there were 15 people living at the home. What the care home does well: The home provides a homely and welcoming environment and residents told us that they were happy at the home. We observed staff interacting with service users and we saw that people are treated with Care Homes for Older People Page 4 of 8 respect and their right to dignity maintained. Those service users we spoke to told us that staff treat them well and comments included; the staff are very kind and helpful I am very happy here and everything is fine Care plans provided good information for staff on the support needs of service users and they were regularly reviewed. What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 6 of 8 Requirements and recommendations from this inspection: Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours. No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set. No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service. No Refer to Standard Good Practice Recommendations Care Homes for Older People Page 7 of 8 Reader Information Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. 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